Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Recenzii Southall Travel

Afișarea tuturor 11,082 recenziilor

Client de încredere

Verificată de Feefo

1 month ago

Flight to India

Excellent service from Manisha

Monika

Southall Travel

1 month ago

Dear Valued Customer, We are thrilled to hear that you were happy with the service provided by Manisha. We will definitely forward your compliments to her and recognize her efforts. Regards, Southall Travel

Mr Sukhbir Singh Basra

Verificată de Feefo

1 month ago

Ce a spus Mr Sukhbir Singh Basra despre Southall Travel:

Great service

Skirant. Quick and helpful service.

Monika

Southall Travel

1 month ago

Dear Sukhbir, We are glad to hear you find our service quick and helpful. We strive to offer efficient and reliable assistance to all our clients, and it's wonderful to receive such positive feedback. Regards, Southall Travel

Client de încredere

Verificată de Feefo

1 month ago

The first agent was good but the second agent was dismissive of quotes.

User friendly and professional.

Client de încredere

Verificată de Feefo

1 month ago

I recommend them to everyone

Monika

Southall Travel

1 month ago

Dear Valued Customer, Thank you for your appreciative feedback. We are pleased to know that you found our products/services satisfactory and would recommend them to others. Customer satisfaction is indeed our top priority and we strive to provide the highest quality in all aspects. Regards, Southall Travel

Dr David Flint

Verificată de Feefo

GBR

1 month ago

Ce a spus Dr David Flint despre Southall Travel:

Amazonly efficient.

The staff are very friendly and helpful and you are guaranteed a good deal, if you are just booking a flight, your e-ticket is sent very quickly to your email address, I have used them for all my...

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Monika

Southall Travel

1 month ago

Dear David, We are immensely filled with joy to read your kind words of appreciation about our staff and the services we provide. We always strive to ensure our customers' satisfaction and your feedback validates our team's hard work and dedication. It is such a pleasure to hear that you are happy with the speediness of our e-ticket delivery. Regards, Southall Travel

Mr Shaun Robert Price

Verificată de Feefo

GBR

1 month ago

Client de încredere

Verificată de Feefo

1 month ago

Client de încredere

Verificată de Feefo

1 month ago

Price shown online is not the price quoted

It is very misleading that the prices shown online are not the prices quoted. Even after being told that the system is not a ‘live’ system the prices have not been updated in nearly two weeks.

Monika

Southall Travel

1 month ago

Dear Valued Customer, Thank you for sharing your feedback. We sincerely apologize for any confusion or frustration caused regarding flight pricing availability. Because airline fares and inventory fluctuate dynamically in real time, live carrier availability can occasionally differ from initial search results before ticketing is finalized As per the records ticket was issued upon receiving your consent and authorized payment . Regards, Southall Travel

Mr Jay Soni

Verificată de Feefo

GBR

1 month ago

Ce a spus Mr Jay Soni despre Southall Travel:

Excellent

Your agent Vineet was very supportive and his customer service was excellent!!

Monika

Southall Travel

1 month ago

Dear Jay, Thank you so much for taking the time to send your feedback about our customer service agent, Vineet. It is always a pleasure to hear about the excellent experiences our customers have with our team. Regards, Southall Travel

Mrs Fatima Fernandes

Verificată de Feefo

1 month ago

Ce a spus Mrs Fatima Fernandes despre Southall Travel:

I thanks to Rakher for giving good price ticket

Rakhee is Amazing , I got ticket with reasonable price compare to any other travel ,you don't have to wait long she is very quick Thanks to Rakhee

Monika

Southall Travel

1 month ago

Dear Fatima, Thank you for taking the time to write us such valuable feedback. We are thrilled to hear about your experience with Rakhee. It's rewarding to know that you found her assistance quick and effective, and that you were able to secure a reasonably priced ticket. Regards, Southall Travele

Nu ai primit o invitație de evaluare?

Feefo Trusted Service Awards

Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.

Ce sunt Trusted Service Awards

De ce să ai încredere în evaluările Feefo?

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Southall Travel Recenzii

Cum sunt colectate evaluările Feefo?

Cine poate lăsa o evaluare Feefo?

Cum verificăm evaluările?

Cum ne ocupăm de evaluările false?