Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Slumbersac US Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/slumbersafe | Feefo

Client de încredere

5 years ago

great product

the product arrive on time and inside of a very food package

Evaluări de produse

Data achiziției: 19/03/2021

0

RC

Rudiany Reis da Silva-Cruz

5 years ago

Ce a spus Rudiany Reis da Silva-Cruz despre Slumbersac US:

Quick and honest responses!

I had some questions concerning product availability and they were very quick and honest in their response!

Customer Services

Slumbersac US

5 years ago

Thank you so much for your kind feedback. We are glad to know you are pleased with your purchase.

Evaluări de produse

Data achiziției: 17/02/2021

0

Client de încredere

5 years ago

Good Quality

Very good service... excellent product quality.

Customer Services

Slumbersac US

5 years ago

Thank you so much for your kind feedback. We are glad to know you are pleased with your purchase.

Evaluări de produse

Data achiziției: 19/02/2021

0

Client de încredere

5 years ago

My package got dropped off today and it was ripped open and the sleep sack has holes in it from all of the packaging being ripped

Customer Services

Slumbersac US

5 years ago

We are sorry to learn that your package became damaged while in transit to you. Your order has been fully refunded.

Client de încredere

5 years ago

I appreciate your quick reply and refunding my order. The sleep sack looked like it would have been great quality.

Evaluări de produse

Data achiziției: 13/02/2021

0

PE

Pearl

San Diego Ca

5 years ago

Ce a spus Pearl despre Slumbersac US:

Slumber sac nightmare

First I’ll start by saying that I still have NOT received the sac I ordered. I get a text from UPS every 3-4 days showing there’s a delay and never a real delivery date. I ordered it for my little...

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Evaluări de produse

Data achiziției: 11/02/2021

0

Client de încredere

5 years ago

Good product lack luster service

Customer service could be better at following up and being proactive about making an issue right

Customer Services

Slumbersac US

5 years ago

Thank you for taking the time to leave feedback. We take your comments constructively and will endeavour to make improvements in this area.

Evaluări de produse

Data achiziției: 25/01/2021

0

SM

Sebastian Molano

5 years ago

Ce a spus Sebastian Molano despre Slumbersac US:

It takes a long time to receive

It has take for ever to receive. As you can imagine, these are indispensable items for sleeping.

Customer Services

Slumbersac US

5 years ago

Our website states that orders are shipped from our warehouse in Germany and take between 8-12 business days to reach you. We trust that your order will reach you within this timeframe.

Data achiziției: 30/01/2021

0

JJ

Joshua Jansen

5 years ago

Ce a spus Joshua Jansen despre Slumbersac US:

Not worth the wait

The day these should have arrived by I got an email saying they were shipping them back to Germany and when they got back to their wharehouse they would ship them back out. I live in Wisconsin, it is...

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Customer Services

Slumbersac US

5 years ago

Hi Unfortunately we had an issue with some UPS parcels en-route from Germany getting stuck in Holland then being returned to us. We understand your order has now reached you. The issue with UPS has been resolved and we apologise for any inconvenience caused.

Data achiziției: 05/01/2021

0

DL

Danielle larson

5 years ago

Ce a spus Danielle larson despre Slumbersac US:

They will take FOREVER to get to you

They were supposed to be here already but the tracking tells me "check back tomorrow for an update on delivery" after it had said it would be here today. Now normally I would give them some grace but...

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Customer Services

Slumbersac US

5 years ago

Hi Unfortunately we had an issue with some UPS parcels en-route from Germany getting stuck in Holland then being returned to us. We understand your order has now reached you. The issue with UPS has been resolved and we apologise for any inconvenience caused.

Data achiziției: 22/01/2021

0

LS

Laura Schauer

5 years ago

Ce a spus Laura Schauer despre Slumbersac US:

Slow Delivery

Shipping issues. Had to request shipping information. It’s been over two weeks and my product has not arrived.

Customer Services

Slumbersac US

5 years ago

Hi We are extremely sorry that your parcel has not yet reached you. As stated in our email to you, we have experienced an issue with parcels sent by UPS to the US which is currently being resolved. Your parcel is verified as on its way to you and is expected by 8 February. We appreciate this is a longer than expected time frame but the hold up is an issue within UPS which we are confident they will resolve and normal service will resume.

Evaluări de produse

Customer Services

Slumbersac US

5 years ago

Hi We are extremely sorry that your parcel has not yet reached you. As stated in our email to you, we have experienced an issue with parcels sent by UPS to the US which is currently being resolved. Your parcel is verified as on its way to you and is expected by 8 February. We appreciate this is a longer than expected time frame but the hold up is an issue within UPS which we are confident they will resolve and normal service will resume.

Data achiziției: 17/01/2021

0

Slumbersac US Recenzii

1.0 Tog Sleeping Bag with Feet in different coloursMai multe recenzii pentru acest produs (2)Vizualizați site-ul web al produsuluiWell Made and good quality

2.5 Tog Standard Baby Sleeping Bag in different coloursMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluii spent 70 dollars on the sleep sack and it was delivered to my door with holes in it and its not able to be used because the packaging was completely ripped open

SlumberOrganix 100% Organic Cotton Winter Sleeping Bag with feet and Detachable Sleeves 3.0 TogMai multe recenzii pentru acest produs (2)Vizualizați site-ul web al produsuluiHorrible experience; STILL waiting or it to be delivered and winter is basically over!

Winter Sleeping Bag with Feet, Non-Slip Soles and Detachable Sleeves, 3.5 Tog in different designsMai multe recenzii pentru acest produs (5)Vizualizați site-ul web al produsuluiThe best sleep sack you can buy

Winter Sleeping Bag with Feet, Non-Slip Soles and Detachable Sleeves, 3.5 Tog in different designsMai multe recenzii pentru acest produs (5)Vizualizați site-ul web al produsuluiLove slumbersac, this is the only sleep sack brand that I'll buy.

All-Year Sleeping Bag with Feet and Detachable Sleeves 2.5 Tog in different designsMai multe recenzii pentru acest produs (2)Vizualizați site-ul web al produsuluiSo far poor customer service.

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