Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Simply Cruises Recenzii | Recenzii ale serviciului de clienți pentru {{merchantUrl}} | Feefo

Afișarea tuturor 274 recenziilor

Oliver W.

Verificată de Feefo

Rothienorman

3 years ago

Ce a spus Oliver W. despre Simply Cruises:

Simple booking process, great discount compared to going direct!

Saw Chris's advert on the MSC Virtuosa forum, which I already have 2 bookings on this year. Filled out the short form on the website for a quote. Got a response within 2 hours. An hour later our...

Vizualizați mai multe

Graham Simpson

Verificată de Feefo

Carbis Bay

3 years ago

Ce a spus Graham Simpson despre Simply Cruises:

Chris (Simply Cruises)

Booked with Chris very professional, patient and helpful. Got us the deal that suited our requirements thank you happy to recommend

Sara Marshall

Simply Cruises

2 years ago

It was our pleasure! Thank you for being a loyal customer and spreading the word. We appreciate your positive review. Happy cruising! 😊⚓️

Paul LF

Verificată de Feefo

Guernsey

3 years ago

Ce a spus Paul LF despre Simply Cruises:

Excellent customer service from Chris.

Excellent customer service from Chris. It's so refreshing to actually find a travel agent with so much in-depth knowledge about the product they are selling. The process of booking was a lot...

Vizualizați mai multe

Sara Marshall

Simply Cruises

2 years ago

We're incredibly grateful for your comprehensive and positive review! Specialising in MSC Cruises and delivering outstanding service are what we're all about, so it's wonderful to know we're meeting your expectations. Achieving unbeatable deals for our customers is our passion, and we're over the moon that you've benefited from this commitment. Thank you for recognising our efforts, and we can't wait to assist you again in the future! ✨😁🙌

Kelly G

Verificată de Feefo

3 years ago

Ce a spus Kelly G despre Simply Cruises:

Excellent customer service when enquiring regarding holidays. Very informative and kept me updated at every stage of the booking process

Sara Marshall

Simply Cruises

2 years ago

We're happy to know that you experienced the high level of customer service we strive for! Thank you so much for your kind words 🙌💙⚓️

Catherine D

Verificată de Feefo

3 years ago

Ce a spus Catherine D despre Simply Cruises:

Super friendly service

Online forms ended up being a little difficult to navigate for 2 cabins on 1 booking but Chris was so helpful & friendly would definitely recommend

Sara Marshall

Simply Cruises

2 years ago

We embrace constructive feedback as it helps us fine-tune our services so thank you for that! It's fantastic to hear our friendly approach made your experience with us a positive one 💙⚓️

Mark N

Verificată de Feefo

3 years ago

Ce a spus Mark N despre Simply Cruises:

Great Service and Price

Excellent service, quoted via the website chat function, then Chris called back to firm up the booking and take the deposit. All confirmations received within an hour and booking added to MSC app.

Sara Marshall

Simply Cruises

2 years ago

It's great to hear from customers who share our love for getting things done swiftly and smoothly! We're thrilled that we were able to match that with a great price for you too. Thank you for the great review! 😎✨

Pauline P

Verificată de Feefo

3 years ago

Ce a spus Pauline P despre Simply Cruises:

First time with this t/a

Excellent. Booking process very smooth. Everything explained fully. Would certainly recommend to friends and fsmily.

Sara Marshall

Simply Cruises

2 years ago

We're glad to hear your first experience with us was excellent! Thanks for taking the time to leave a review 💙⚓️

Kathleen S

Verificată de Feefo

3 years ago

Ce a spus Kathleen S despre Simply Cruises:

Fantastic service and price from Chris Hughes...will be using him again.

First time we've used Simply Cruises but we got a brilliant and personal service from Chris who is a very pleasant guy. Went out of his way to sort out a bit of a hiccup we'd had getting our voyager...

Vizualizați mai multe

Client de încredere

Verificată de Feefo

3 years ago

Excellent knowledge and service

Julia King

Verificată de Feefo

3 years ago

Ce a spus Julia King despre Simply Cruises:

Experience and knowledge of MSC market and good handling of booking

Nu ai primit o invitație de evaluare?

Feefo Trusted Service Awards

Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.

Ce sunt Trusted Service Awards

De ce să ai încredere în evaluările Feefo?

Aflați mai multe despre Feefo