Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Shield Total Insurance Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/shield-total-insurance | Feefo

MB

Mr R Burns

Verificată de Feefo

5 years ago

Ce a spus Mr R Burns despre Shield Total Insurance:

Excellent service all round.

Excellent service and very reasonable premium rates. No complaints at all.

Evaluări de produse

Data achiziției: 09/02/2021

0

Client de încredere

Verificată de Feefo

5 years ago

I did not get my documents emailed after paying for my insurance. I had to call back to request them and it took several days before I received them.

Sarah

Shield Total Insurance

5 years ago

We're sorry that there was a delay in you receiving the documents. We understand that there are some Royal Mail delays being reported in some areas of the country, so this may be to blame.

Client de încredere

5 years ago

I did not get my documents sent by royal mail. I asked for them to be sent by email

Evaluări de produse

Data achiziției: 19/02/2021

0

Client de încredere

Verificată de Feefo

5 years ago

Quick and easy

Online. Quick and easy.

Evaluări de produse

Data achiziției: 21/02/2021

0

Client de încredere

Verificată de Feefo

5 years ago

Excellent service

Offered excellent service . Found us a better deal on our caravan insurance.

Evaluări de produse

Data achiziției: 20/02/2021

0

Client de încredere

Verificată de Feefo

5 years ago

Satisfied.

Been with Shield for many years and fortunately never had to make a claim, but when renewal is due I contact them and have never had trouble with renewal and always pleasant to deal with.

Evaluări de produse

Data achiziției: 19/02/2021

0

MP

Mr K K Penman

Verificată de Feefo

5 years ago

Ce a spus Mr K K Penman despre Shield Total Insurance:

Not happy

When I received the documents it was apparent the policy was not what I wanted , I called and asked if what I needed could be added, as this was not possible I asked for a refund . I was told I would...

Vizualizați mai multe

Sarah

Shield Total Insurance

5 years ago

Thank you for your feedback. Following our telephone conversation, we hope that you are now content with the resolution. Our online customer journey is always being refined, so we will take your feedback on board to ensure that documents are available at an earlier point in the quote process. We would love the chance to provide you with a quote again next year please.

MP

Mr K K Penman

5 years ago

i still have not received the refund, despite being told it would be paid direct to my bank account

Sarah

Shield Total Insurance

5 years ago

We're sorry that you haven't received your refund. As we've discussed on the phone, we will investigate and ring you when we know more. Sorry for any convenience.

Evaluări de produse

Sarah

Shield Total Insurance

5 years ago

Thank you for your feedback. Following our telephone conversation, we hope that you are now content with the resolution. Our online customer journey is always being refined, so we will take your feedback on board to ensure that documents are available at an earlier point in the quote process. We would love the chance to provide you with a quote again next year please.

Sarah

Shield Total Insurance

5 years ago

Thank you for your feedback

Data achiziției: 23/01/2021

0

MJ

Mrs J Johnson

Verificată de Feefo

5 years ago

Ce a spus Mrs J Johnson despre Shield Total Insurance:

No problems , very helpful

Evaluări de produse

Data achiziției: 16/02/2021

0

Client de încredere

Verificată de Feefo

5 years ago

Simple to arrange and affordable

Found the service meets all my requirements

Evaluări de produse

Data achiziției: 14/02/2021

0

MN

Mr N N Nutting

Verificată de Feefo

5 years ago

Ce a spus Mr N N Nutting despre Shield Total Insurance:

Website very easy to use for renewal.

Evaluări de produse

Data achiziției: 10/02/2021

0

Client de încredere

Verificată de Feefo

5 years ago

Poor experience

Was good value now only average, acknowledgment of online payment not sent, phone not answered in a reasonable time, call back didn't happen - leaves no confidence they will be contactable in the...

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Sarah

Shield Total Insurance

5 years ago

It was great to speak to you today to discuss your feedback. We're pleased that you are now a happy customer and that this has been resolved.

Evaluări de produse

Data achiziției: 10/02/2021

0

Shield Total Insurance Recenzii

Holiday HomesMai multe recenzii pentru acest produs (81)Vizualizați site-ul web al produsuluiVery fair and reasonable premium rates

TourersMai multe recenzii pentru acest produs (145)Vizualizați site-ul web al produsuluiIt still seems a lot of money for caravan insurance

TourersMai multe recenzii pentru acest produs (145)Vizualizați site-ul web al produsuluiNot gone up more than normal. Van protected while not used.

TourersMai multe recenzii pentru acest produs (145)Vizualizați site-ul web al produsuluiVery experienced company. Excellent service.

TourersMai multe recenzii pentru acest produs (145)Vizualizați site-ul web al produsuluiNever had any problems over the years and always willing to negotiate better prices if possible, and pleasant too boot.

Vantage Motorhomes Product 2Mai multe recenzii pentru acest produs (74)Vizualizați site-ul web al produsuluiNot what I required blah blah

TourersMai multe recenzii pentru acest produs (145)Vizualizați site-ul web al produsuluiVery pleased a good company to deal with

TourersMai multe recenzii pentru acest produs (145)Vizualizați site-ul web al produsuluiIt seems to cover my requirements and affordable.

TourersMai multe recenzii pentru acest produs (145)Vizualizați site-ul web al produsuluiGood Caravan cover for reasonable price.

TourersMai multe recenzii pentru acest produs (145)Vizualizați site-ul web al produsuluiAs per customer experience. Was left not knowing if insurance was in place or not during period of no response. Also unclear where company is now based (Basildon or Redditch) or what numbers to use.

Cum sunt colectate evaluările Feefo?

Cine poate lăsa o evaluare Feefo?

Cum verificăm evaluările?

Cum ne ocupăm de evaluările false?