Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Shield Total Insurance Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/shield-total-insurance | Feefo

MJ

Mrs Julie Johnson

Verificată de Feefo

4 years ago

Ce a spus Mrs Julie Johnson despre Shield Total Insurance:

Definitely renew with them

Lindsey Jones

Shield Total Insurance

3 years ago

Hi Julie, Thank you for taking the time to review your recent experience. It is great to hear that you found your renewal process a positive one. Kindest regards, The Shield Total Insurance Team

Evaluări de produse

Data achiziției: 16/02/2022

0

Client de încredere

Verificată de Feefo

4 years ago

Inefficient not easily contacted

Tried to cancel insurance by phone and email as no longer required. No acknowledgment of any communication. This was 6 months ago and no refund received to date

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, I am sorry to hear that that you have not received the best customer service. We are always working on improving our services and your feedback is muchly appreciated. Kindest regards, The Shield Total Insurance Team

Evaluări de produse

Data achiziției: 17/06/2021

0

MS

Mr James Seath

Verificată de Feefo

North Lanarkshire

4 years ago

Ce a spus Mr James Seath despre Shield Total Insurance:

Your online application was the easiest to follow, plain English compared to some other company’s

Lindsey Jones

Shield Total Insurance

3 years ago

Hi James, Thank you for taking the time to review your recent experience. It’s great to hear that you found our online experience easy to follow. Kindest regards, The Shield Total Insurance Team

Evaluări de produse

Data achiziției: 01/04/2022

0

MB

Mr Clive Booth

Verificată de Feefo

4 years ago

Ce a spus Mr Clive Booth despre Shield Total Insurance:

Insurer,s are only as good as the way they handle a claim ,I have not had a claim

Isabelle

Shield Total Insurance

3 years ago

Hi Mr Booth, Thank you for taking the time to review your recent experience. Kindest regards, The Shield Total Insurance Team

Evaluări de produse

Data achiziției: 30/03/2022

0

MC

Mr Nigel Clarke

Verificată de Feefo

4 years ago

Ce a spus Mr Nigel Clarke despre Shield Total Insurance:

Caravan insurance renewal

Great value cover, very easy to renew, all insurance details were emailed very helpful staff helped through the process

Isabelle

Shield Total Insurance

4 years ago

Hi Nigel, Thank you for taking the time to review your recent experience. It’s great to hear that you found our staff to be helpful throughout the process and it was very easy for you to renew this year. Kindest regards, The Shield Total Insurance Team

Evaluări de produse

Data achiziției: 17/01/2022

0

Client de încredere

Verificată de Feefo

4 years ago

Renewal

They forget to send out a renewal notice! I'm told they tried to phone me but the two dates given I know I was at home, also I have an answerphone. When I phoned them as insurance about to run out,...

Vizualizați mai multe

Isabelle

Shield Total Insurance

4 years ago

Hi, I am sorry to hear that you didn't receive any contact regarding your renewal. We are always working on improving our service, so this feedback will be shared with the relevant business areas. Kindest regards, The Shield Total Insurance Team

Evaluări de produse

Data achiziției: 11/04/2022

0

Client de încredere

Verificată de Feefo

4 years ago

I renewed my insurance with no problem

Isabelle

Shield Total Insurance

4 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that you were able to renew your insurance with no problems. Kindest regards, The Shield Total Insurance Team

Evaluări de produse

Data achiziției: 04/02/2022

0

MB

Mr James Briggs

Verificată de Feefo

4 years ago

Ce a spus Mr James Briggs despre Shield Total Insurance:

Excellent service and competitive quote

It is so hard these days to get people on the phone, always with menus and long delays. How refreshing them to get though easily, speak to someone and get my insurance issues sorted. Really please...

Vizualizați mai multe

Isabelle

Shield Total Insurance

4 years ago

Hi James, Thank you for taking the time to review your recent experience. It’s great to hear that you were able to get through to speak to our staff easily and have all your insurance needs handled. It's great to know we were competitive for you and have delivered a service you're pleased with. Kindest regards, The Shield Total Insurance Team

Evaluări de produse

Data achiziției: 21/03/2022

0

ML

Mr John Lockey

Verificată de Feefo

4 years ago

Ce a spus Mr John Lockey despre Shield Total Insurance:

Did it online no problem ,the reason for four stars is that they charge an admin fee for me doing the work.

Isabelle

Shield Total Insurance

4 years ago

Hi John, Thank you for taking the time to review your recent experience. It’s great to hear that you found no problems when completing the insurance online. We are always looking to improve our service, so your feedback regarding the administration fee will be shared with the relevant business areas. Kindest regards, The Shield Total Insurance Team

Evaluări de produse

Data achiziției: 03/04/2022

0

MC

Mr Paul Carr

Verificată de Feefo

4 years ago

Ce a spus Mr Paul Carr despre Shield Total Insurance:

Allways easy and straight forward to renew tgankyou

Easy to set up and review thankyou

Isabelle

Shield Total Insurance

4 years ago

Hi Paul, Thank you for taking the time to review your recent experience. It’s great to hear that you found it easy and straightforward to renew this year. Kindest regards, The Shield Total Insurance Team

Evaluări de produse

Data achiziției: 24/01/2022

0

Shield Total Insurance Recenzii

Touring CaravanMai multe recenzii pentru acest produs (122)Vizualizați site-ul web al produsuluiGood price highly recommend

MotorhomeMai multe recenzii pentru acest produs (84)Vizualizați site-ul web al produsuluiAfter sales and communication for cancellation very poor

Touring CaravanMai multe recenzii pentru acest produs (122)Vizualizați site-ul web al produsuluiVery good value I really was expecting a lot more , compared to searches I had done.

MotorhomeMai multe recenzii pentru acest produs (84)Vizualizați site-ul web al produsuluiMy purchase went smoothly and supplied my needs

Touring CaravanMai multe recenzii pentru acest produs (122)Vizualizați site-ul web al produsuluiVery reasonably priced insurance cover for my touring caravan and comprehensive cover

Leisure HomeMai multe recenzii pentru acest produs (141)Vizualizați site-ul web al produsuluiPremium hardly changed from last year

Leisure HomeMai multe recenzii pentru acest produs (141)Vizualizați site-ul web al produsuluiThey were helpful and pleasant

Touring CaravanMai multe recenzii pentru acest produs (122)Vizualizați site-ul web al produsuluiCompetitive and excellent service on the phone

MotorhomeMai multe recenzii pentru acest produs (84)Vizualizați site-ul web al produsuluiGood value but we will see what happens in a years time.Have had full no claims for years but with all of them the premium goes up,so I go elsewhere.

MotorhomeMai multe recenzii pentru acest produs (84)Vizualizați site-ul web al produsuluiSay to renew nice to know about when my policy is up for renewal

Cum sunt colectate evaluările Feefo?

Cine poate lăsa o evaluare Feefo?

Cum verificăm evaluările?

Cum ne ocupăm de evaluările false?