Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Shield Total Insurance Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/shield-total-insurance | Feefo

MG

Mr Anthony Gillard

Verificată de Feefo

2 years ago

Ce a spus Mr Anthony Gillard despre Shield Total Insurance:

All ways good

Lindsey

Shield Total Insurance

2 years ago

Hi Anthony, Thank you for taking the time to review your recent experience. It’s great to hear that you are happy with our service. Kindest regards, The Shield Total Insurance Team

Evaluări de produse

Data achiziției: 13/07/2023

0

Client de încredere

Verificată de Feefo

2 years ago

Will never use them again. Not the company they used to be.

Tell the truth about policies.

Lindsey

Shield Total Insurance

2 years ago

Hi, I am sorry to hear that you are not happy with the service and information that you have been provided during our communications. I have forwarded your feedback to our complaints team to ensure the issues raised are investigated thoroughly. We are always working on improving our services and your feedback is appreciated. Kindest Regards, The Shield Total Insurance Team

Evaluări de produse

Lindsey

Shield Total Insurance

2 years ago

Hi, I am sorry to hear you are unhappy with the delays in processing your refund. Refunds can take up to 28 days to be processed, and we apologies this was not explained at the time of the cancellation. Thank you for taking the time to provide product feedback. It is appreciated and will be shared with the relevant business areas to support any required improvements. Kindest Regards, The Shield Total Insurance Team

Data achiziției: 19/08/2023

0

MB

Mr Lawrence Bufton

Verificată de Feefo

2 years ago

Ce a spus Mr Lawrence Bufton despre Shield Total Insurance:

I would definitely recommend them. They were helpful and polite with my query. No complaints at all.

Lindsey

Shield Total Insurance

2 years ago

Hi Lawrence, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and our representatives were polite and helpful. Kindest regards, The Shield Total Insurance Team

Evaluări de produse

Data achiziției: 01/05/2023

0

MA

Mr Brian Anderson

Verificată de Feefo

2 years ago

Ce a spus Mr Brian Anderson despre Shield Total Insurance:

one happy satisfied customer thanks

We have always used Shield for all our caravans static and others and have had a perfect service for the past 14 years without any compromise will continue into the future our ages willing . That i...

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Lindsey

Shield Total Insurance

2 years ago

Hi Brian, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one and you are happy with the service you have received over the past 14 years. Kindest regards, The Shield Total Insurance Team

Evaluări de produse

Data achiziției: 15/08/2023

0

Client de încredere

Verificată de Feefo

2 years ago

Helpful and knowledgable staff

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that our staff are helpful and knowledgeble. Kindest regards, The Shield Total Insurance Team

Evaluări de produse

Data achiziției: 09/07/2023

1

Client de încredere

Verificată de Feefo

2 years ago

Excellent customer servìce

Excellent service, very helpful.

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that you received an excellent service and our reprensentative was helpful. Kindest regards, The Shield Total Insurance Team

Evaluări de produse

Data achiziției: 07/08/2023

0

MT

Mr Barry Towes

Verificată de Feefo

Turners Hill

2 years ago

Ce a spus Mr Barry Towes despre Shield Total Insurance:

Very helpful staff and good service

Lindsey

Shield Total Insurance

2 years ago

Hi Barry, It’s great to hear that our representatives are helpful and provided a good service. .Thank you for taking the time to review your recent experience Kindest regards, The Shield Total Insurance Team

Evaluări de produse

Data achiziției: 01/08/2023

0

MR

Mr Scott Ritchie

Verificată de Feefo

2 years ago

Ce a spus Mr Scott Ritchie despre Shield Total Insurance:

Friendly and helpful. The process was quite straightforward.

Friendly and helpful.. everything was clearly explained.

Lindsey

Shield Total Insurance

2 years ago

Hi Scott, Thank you for taking the time to review your recent experience. It’s great to hear the process was straightforward and our representatives are helpful & friendly. Kindest regards, The Shield Total Insurance Team

Evaluări de produse

Data achiziției: 31/07/2023

0

Client de încredere

Verificată de Feefo

2 years ago

Good customer service, explained everything in English so I could understan

Good customer service, very helpful, explained everything in English so I could understand the details.

Lindsey

Shield Total Insurance

2 years ago

Hi, It is great to hear you received good customer service and our representative fully explained your cover. Thank you for taking the time to review your recent experience Kindest regards, The Shield Total Insurance Team

Evaluări de produse

Data achiziției: 29/07/2023

0

MK

Mrs Janet Kinchin

Verificată de Feefo

2 years ago

Ce a spus Mrs Janet Kinchin despre Shield Total Insurance:

Excellent customervservice

Excellent customer service, was able to renew insurance very quickly.

Lindsey

Shield Total Insurance

2 years ago

Hi Janet, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal was a quick process and you received excellent customer service. Kindest regards, The Shield Total Insurance Team

Evaluări de produse

Data achiziției: 28/07/2023

0

Shield Total Insurance Recenzii

Leisure HomeMai multe recenzii pentru acest produs (141)Vizualizați site-ul web al produsuluiAll ways a fair price and pleasure to talk the the staff

MotorhomeMai multe recenzii pentru acest produs (84)Vizualizați site-ul web al produsuluiCancelled policy on same day. Waited 11 days for refund after chasing them. Up your game.

MotorhomeMai multe recenzii pentru acest produs (84)Vizualizați site-ul web al produsuluiI'm satisfied with the cover and cost. My questions were all answered completely and any worries I had were allayed. The person I dealt with was friendly and competent.

Touring CaravanMai multe recenzii pentru acest produs (122)Vizualizați site-ul web al produsuluiThe policy covers just what we need

MotorhomeMai multe recenzii pentru acest produs (84)Vizualizați site-ul web al produsuluiHelpful and knowledgable staff

Leisure HomeMai multe recenzii pentru acest produs (141)Vizualizați site-ul web al produsuluiGreat service thanks very much

Leisure HomeMai multe recenzii pentru acest produs (141)Vizualizați site-ul web al produsuluiVery helpful staff and good service will definitely use again

MotorhomeMai multe recenzii pentru acest produs (84)Vizualizați site-ul web al produsuluiQuite happy with the price.

MotorhomeMai multe recenzii pentru acest produs (84)Vizualizați site-ul web al produsuluiGood service, very helpful, explained everthing so I could understand

Leisure HomeMai multe recenzii pentru acest produs (141)Vizualizați site-ul web al produsuluiGood product, exactly what was required

Cum sunt colectate evaluările Feefo?

Cine poate lăsa o evaluare Feefo?

Cum verificăm evaluările?

Cum ne ocupăm de evaluările false?