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Coast and Country Hotels Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/shearings-coast | Feefo

Afișarea tuturor 9,807 recenziilor

Mr P Williams

5 years ago

Data achiziției: 10/02/2020

Ce a spus Mr P Williams despre Coast and Country Hotels:

The hotel continues to provide good service and the staff are very pleasant and helpful.

Ann Nuttall

Coast and Country Hotels

5 years ago

Thank you for your positive review in regards to your stay at our Imperial Hotel and your kind comments about the staff are appreciated we appreciate that you have taken the time to mention this in your review.

Evaluări de produse

Client de încredere

5 years ago

Data achiziției: 24/02/2020

Unfortunately the double mattress on bed was lumpy in places & flat in others when lying on it we vcould feel the wood base,very uncomfortable. Very small portions for evening meal & vegetables were...

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Ann Nuttall

Coast and Country Hotels

5 years ago

Thank you for your feedback in respect of your stay at the Derwentwater Hotel.Mattresses are checked and turned regularly to ensure that they are maintained to a reasonable standard. When an item is in regular use, its condition can change and we try to monitor this so we can arrange a replacement as soon as we can. It is fair to say that It is true that we have reduced the amount of food served at our hotels to prevent wastage however if a customer requires more our dining room staff are happy to bring more servings to the table. We usually find that vegetables are cooked al dente; I am sorry that you found them inedible.

Evaluări de produse

Ms B Reid

Bath

5 years ago

Data achiziției: 17/02/2020

Ce a spus Ms B Reid despre Coast and Country Hotels:

Excellent all round service

Ann Nuttall

Coast and Country Hotels

5 years ago

Thank you for your positive review in respect of your stay at our St. George Hotel which I am pleased to read you enjoyed.

Evaluări de produse

Mrs J Searle

5 years ago

Data achiziției: 17/02/2020

Ce a spus Mrs J Searle despre Coast and Country Hotels:

Couldn't get through on phone to pay balance .Had to send cheque ,didn't get a receipt of any sort . Digital world??

Emily Abram

Coast and Country Hotels

5 years ago

Thank you for your feedback. I am sorry you experienced difficulties getting through to our Contact Centre to pay your balance. In instances when our team are experiencing high call volumes, customers are given the opportunity to leave a message, and one of our advisors will call back. Alternatively, customers can make a balance payment on our website.

Evaluări de produse

Mr B Brice

5 years ago

Data achiziției: 14/02/2020

Ce a spus Mr B Brice despre Coast and Country Hotels:

Different prices quoted by staff on SAME day !

Lynsay Dean

Coast and Country Hotels

5 years ago

we operate a flexible pricing structure and so prices are subject to change.

Evaluări de produse

TERENCE

WIMBORNE

5 years ago

Data achiziției: 14/02/2020

Ce a spus TERENCE despre Coast and Country Hotels:

a pleasing break.

nice hotel, nice room, food and staff.

Ann Nuttall

Coast and Country Hotels

5 years ago

Thank you for your positive review in respect of your stay at our Charlecote Pheasant Hotel and found everything to your satisfaction. .

Evaluări de produse

Mr J Howley

5 years ago

Data achiziției: 03/02/2020

Ce a spus Mr J Howley despre Coast and Country Hotels:

Booking easy

No problem booking on line or by phone

Ann Nuttall

Coast and Country Hotels

5 years ago

Thank you for your positive review in relation to our booking facilities either by phone or on line. I am pleased you found the experience professional.

Evaluări de produse

Mr I Bennett

5 years ago

Data achiziției: 14/02/2020

Ce a spus Mr I Bennett despre Coast and Country Hotels:

Had a job to get through

Emily Abram

Coast and Country Hotels

5 years ago

Thank you for your feedback. I am sorry you experienced difficulties getting through to our contact centre. In instances were we have very high call volumes, we do have an answer machine facility which allows our customers to leave a message and one of our operators will be happy to call back and help. I will pass your comments on to our Contact Centre Manager for review.

Evaluări de produse

Client de încredere

5 years ago

Data achiziției: 10/02/2020

Good booking experience

We have been on Coast and Country holidays before. I booked through an agency as I had some vouchers. The Booking service was very good.

Ann Nuttall

Coast and Country Hotels

5 years ago

Thank you for your kind review, Iam pleased that you found the booking procedure easy ad straight forward.

Evaluări de produse

Mrs C Lee

5 years ago

Data achiziției: 14/02/2020

Ce a spus Mrs C Lee despre Coast and Country Hotels:

Whether its on line or on the phone its always so easy to book. The telephone staff are easy to understand and it's quick and easy to book.

Ann Nuttall

Coast and Country Hotels

5 years ago

Thank you for your review I am pleased to read that you found our booking simple and easy and your kind comments regarding the staff are also appreciated.

Evaluări de produse

Ann Nuttall

Coast and Country Hotels

5 years ago

It is regrettable that the weather was not kind to you during your stay at the Windermere Hotel I am pleased that you found the hotel warm and welcoming, I do hope that you will stay with us again in the future.

Ann Nuttall

Coast and Country Hotels

5 years ago

Iam sorry that you stay at our Windermere Hotel was overshadowed by the weather, i am glad that you found the hotel warm and welcoming, i do hope that we can be of service to you again in the future.

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Despre Coast and Country Hotels

We all like to get away from it all and recharge our batteries now and then. For some of us a great break is defined by fresh air and great scenery - the chance to get out and explore. For others it is about relaxation - taking the weight off our feet while somebody else does the thinking for a change. Our inviting hotels enjoy unrivalled positions in areas of natural beauty and historic interest around Britain. They offer the perfect base from which to explore, but a number also offer a range of extra facilities to really help you unwind.

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0844 824 6351 or 01942 244246

Coast and Country Hotels, Shearings Leisure Group, Waterside House, Waterside Drive Wigan, Pier Business Park, Wigan, Lancashire, WN3 5AZ, United Kingdom

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Coast and Country Hotels Recenzii

Exmouth, The Imperial HotelMai multe recenzii pentru acest produs (17)Vizualizați site-ul web al produsuluiThe stay was good value for money.

Keswick, The Derwentwater HotelMai multe recenzii pentru acest produs (29)Vizualizați site-ul web al produsuluiPoor food portions, uncooked vegetables, mattress needs replacing. Was glad to get home for goodnights sleep.

Country Living St George, HarrogateMai multe recenzii pentru acest produs (42)Vizualizați site-ul web al produsuluiAll the staff were helpful in everything

Hunstanton, The Golden Lion HotelMai multe recenzii pentru acest produs (11)Vizualizați site-ul web al produsuluiVery cold but don't go in February.Staff very kindly gave us 2 extra heaters. NOT THEIR FAULT

Stratford, The Charlecote Pheasant HotelMai multe recenzii pentru acest produs (172)Vizualizați site-ul web al produsului

Pitlochry, The Pitlochry HydroMai multe recenzii pentru acest produs (8)Vizualizați site-ul web al produsuluiFriendly and helpful staff, great food and nice location

Keswick, The Derwentwater HotelMai multe recenzii pentru acest produs (29)Vizualizați site-ul web al produsuluiIt was a lovely hotel near the Lake. The service was very good. Food service was very good.

Windermere, The Windermere HotelMai multe recenzii pentru acest produs (101)Vizualizați site-ul web al produsuluiThe weather outside was topically raining and cold but the hotel was welcoming, warm and cosy.

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