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Bay Hotels Recenzii

http://www.bayhotels.co.uk
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Afișarea tuturor 17,637 recenziilor
MM
Mrs S Mcleod
Harwich, Essex
5 years ago
Data achiziției: 07/02/2020
Ce a spus Mrs S Mcleod despre Bay Hotels:
very helpful
very helpful
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Emily Abram
Bay Hotels
5 years ago
Thank you for your 5 star review.
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Client de încredere
5 years ago
Data achiziției: 21/02/2020
Enjoyed our stay we were on self drive holiday parking was a problem you felt once you had a space you needed to keep it or loose it . HOTEL car park was small and full any way. Meal on Friday...

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Emily Abram
Bay Hotels
5 years ago
Thank you for your feedback. I am sorry that some aspects of your stay failed to meet with your expectations on this occasion. I have fed your comments back to the relevant people for review. Customer feedback is very important to us as it allows us the opportunity to constantly maintain and improve your properties and services and I thank you for taking the time to let us know your views. I do hope you will book with us again at some point in the future when I am confident your faith in our Company can be restored.
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Client de încredere
5 years ago
Data achiziției: 28/02/2020
Phone several times on the day eventually had a call back 6.30 in the evening. Never had this experience before.
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Lynsay Dean
Bay Hotels
5 years ago
Thank you for your feedback. We aim to make any call backs within 24hrs of receiving your details and so I am sorry for any wait incurred.
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Client de încredere
5 years ago
Data achiziției: 14/02/2020
Very efficient
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Emily Abram
Bay Hotels
5 years ago
Thank you for your 5 star review.
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MF
Mr M Ferguson
5 years ago
Data achiziției: 21/02/2020
Ce a spus Mr M Ferguson despre Bay Hotels:
Better than last visit
This is my second visit to this hotel an improvement from my last visit choice of al carte at a small price hotel reception and bar had been refurbished hotel room was nice some more improvement to...

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Emily Abram
Bay Hotels
5 years ago
Thank you for taking the time and effort to review your holiday. Customer feedback is very important to us to allow us to maintain our usual high standards and improve our properties and services. I will pass you comments on to the relevant people within our Company for review. I do hope we can be of service to you again in the future.
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Mr R Stockle
St Ives , cornwall
5 years ago
Data achiziției: 24/02/2020
Ce a spus Mr R Stockle despre Bay Hotels:
My only comment would be that at breakfast one of. Your waiters sneezed all over the table where he was stacking the plates that had been used. Surely it is common sense to cover Your mouth when...

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Emily Abram
Bay Hotels
5 years ago
Thank you for your 4 star review. I am truly sorry to learn of your experience during breakfast service; please rest assured that your comments have been taken very seriously. I will pass your comments on to the Hotel Manager, to be followed up. I do hope you will not allow this experience to deter you from staying with us again in the future, when I am sure you will enjoy a stay to your complete satisfaction.
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MC
Mrs J Costello
5 years ago
Data achiziției: 24/02/2020
Ce a spus Mrs J Costello despre Bay Hotels:
Always happy with hotel.
Yes they serve you well and are always happy. Nice and clean hotel.
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Emily Abram
Bay Hotels
5 years ago
Thank you for your review. Your kind comments are really appreciated and will be fed back to the relevant people.
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MF
Mr A Finch
Saint helens.
5 years ago
Data achiziției: 21/02/2020
Ce a spus Mr A Finch despre Bay Hotels:
Nice clean room, good meals, polite staff, and good price.
Definitely book again, everything straight forward,no problems whatsoever.
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Emily Abram
Bay Hotels
5 years ago
Thank you for your 5 star review.
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MP
Mrs L Penistone
5 years ago
Data achiziției: 07/02/2020
Ce a spus Mrs L Penistone despre Bay Hotels:
Had to ring direct because had problems booking for only 2 nights online to also use my discount code
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Emily Abram
Bay Hotels
5 years ago
Thank you for your feedback. I am sorry that you experienced some issues when trying to book on our website and I will pass this on to our web team for review. I am pleased that you gave us a call, and one of our Holiday Sales Advisors were happy to help you.
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MB
Mr B Baldwin
Bishop's Stortford
5 years ago
Data achiziției: 07/02/2020
Ce a spus Mr B Baldwin despre Bay Hotels:
Room & Food up to the standard I have previously experienced with Bay Hotels
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Emily Abram
Bay Hotels
5 years ago
Thank you for your 5 star review. I am pleased that you enjoyed your stay with us and I thank you for taking the time to let us know your views. I do hope we can welcome you back again in the future.
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Despre Bay Hotels
Bay Hotels are about warmth, hospitality, live entertainment and all-round great value. Our 30 hotels can be find in price locations in some of Britain’s best-loved resorts, from the rugged beauty of Scotland, to traditional seaside resorts like Blackpool and Torquay and many more besides. Our hotels are Hospitality Assured accredited, we’ve won the Award for Best Employment Practice from Excellence Through People, and we’re certified Investors in People. Many of our hotels have been awarded a TripAdvisor Certificate of Excellence. We have also been shortlisted for several prestigious industry awards.
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0844 824 6351 or 01942 244246
Bay Hotels, Shearings Leisure Group, Waterside House, Waterside Drive, Wigan Pier Business Park, Wigan, Lancashire, WN3 5AZ, United Kingdom
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Despre Bay Hotels
Bay Hotels are about warmth, hospitality, live entertainment and all-round great value. Our 30 hotels can be find in price locations in some of Britain’s best-loved resorts, from the rugged beauty of Scotland, to traditional seaside resorts like Blackpool and Torquay and many more besides. Our hotels are Hospitality Assured accredited, we’ve won the Award for Best Employment Practice from Excellence Through People, and we’re certified Investors in People. Many of our hotels have been awarded a TripAdvisor Certificate of Excellence. We have also been shortlisted for several prestigious industry awards.