Serious Readers Recenzii

Thank you for your feedback. Getting our product delivered to our own high standards is not easy, particularly at this time of year! Our aim for the future is to have our own liveried delivery vans. I am glad that your light arrived safely on Christmas Eve and that you are pleased with it. Helen Fearnley Customer Services Manager

It was nice to chat with you today, and I am glad you are now able to use the delivery tracking facility. I am so sorry you have experienced a problem with your delivery. I can confirm that City Link advise your order is due to be delivered to you today, and I hope that you are pleased with your light when it arrives. Do let me know if I can be of any further help. Helen Fearnley Customer Services Manager

Thanks for your time on the telephone today. I'm so glad to hear that you are pleased with your lights. Your initial rating for service was not positive and I wonder if you still feel the same way? It's easy to amend your rating, so please do click on the link in point 2 of your email to let us know if we've made amends. Helen Fearnley Customer Services Manager

Many thanks for your feedback. So glad you are pleased with your light. I have sent a bulb in the post to you today to replace the faulty one; apologies for this. I am sorry our carrier left your light at the wrong address and hope this did not cause too much inconvenience for you. Maggie White Customer Services