Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Secure Trust Bank Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/secure-trust-bank | Feefo

Afișarea tuturor 6,379 recenziilor

Client de încredere

Verificată de Feefo

2 days ago

Savings

A good and easy way of saving. Their interest rates are good and your money is safe..

Client de încredere

Verificată de Feefo

2 days ago

Needs system review

Having opted to renew a Fixed Term Cash ISA, l still continued to receive emails reminding me my old ISA was up for renewal and what did l want to do!

Client de încredere

Verificată de Feefo

4 days ago

Good

Colin Fletcher

Verificată de Feefo

GBR

4 days ago

Ce a spus Colin Fletcher despre Secure Trust Bank:

Fixed term ISA

Competitive interest rate and very easy to set up online. For existing customers no need to verify I.D. simplifying the process.

Sophie

Secure Trust Bank

4 days ago

Hi Colin, Thank you for your positive feedback! We’re glad to hear that you found our interest rates competitive and the online setup process easy to follow. We are pleased no need for additional ID verification, made things even more convenient for you. Kind regards, Sophie

Client de încredere

Verificată de Feefo

4 days ago

Communication difficulties

Security problems due to age and memory

Sophie

Secure Trust Bank

4 days ago

Hi, We’re sorry to hear that you’ve experienced difficulties with security due to age or memory concerns. We want our services to be accessible and easy for everyone to use, so your comments are really important to us. We’re continually looking at ways to make our processes clearer and more supportive, and we appreciate you taking the time to share your experience. Kind regards, Sophie

Client de încredere

Verificată de Feefo

5 days ago

Happy to recommend

Online Service was straightforward and speedy, with no drop out or other online issues you can get

Sophie

Secure Trust Bank

4 days ago

Hi, Thank you for your great feedback! We’re really pleased to hear that you found the online service straightforward and fast, and that everything worked smoothly without any issues. Kind regards, Sophie

Roderick Muir

Verificată de Feefo

GBR

6 days ago

Ce a spus Roderick Muir despre Secure Trust Bank:

Holiday fund

The process, start to completion was straightforward, but with good security.

Client de încredere

Verificată de Feefo

7 days ago

Louise

Secure Trust Bank

6 days ago

Hello, Thank you for your 5 star review! Kind regards, Louise

Client de încredere

Verificată de Feefo

7 days ago

Excellent Service

Excellent. Easy to contact via various methods. Phone call resolved my question. Excellent customer services, easy to use app and website

Louise

Secure Trust Bank

6 days ago

Hello, Thank you so much for your review. We’re pleased to hear that you found it easy to contact us and that your query was resolved promptly over the phone. It’s also great to know that you’re having a positive experience with both our app and website. Your feedback is greatly appreciated and will be shared with the team. If you require any further assistance, please don’t hesitate to get in touch. Kind regards, Louise

ROGER THORNLEY

Verificată de Feefo

8 days ago

Louise

Secure Trust Bank

6 days ago

Hello, Thank you for your review. Kind regards, Louise

Nu ai primit o invitație de evaluare?

Feefo Trusted Service Awards

Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.

Ce sunt Trusted Service Awards

De ce să ai încredere în evaluările Feefo?

Aflați mai multe despre Feefo