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Santa's Lapland Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/santas-lapland | Feefo

Afișarea tuturor 308 recenziilor

Client de încredere

5 months ago

Data achiziției: 14/02/2025

The representative Lily was extremely helpful with various choices and patience on an extraordinary amount of questions and Laura when phoned back to confirm booking, so much so booked both dates

Katie

Santa's Lapland

5 months ago

Good morning, Thank you for this great review and kind words about our advisor's Lily and Laura, i will be sure to pass this on! - Katie

Client de încredere

5 months ago

Data achiziției: 12/02/2025

Alice was great made booking very easy

Katie

Santa's Lapland

5 months ago

Hi there, Thank you for this lovely review and kind words regarding Alice! - Katie

Client de încredere

5 months ago

Data achiziției: 11/02/2025

Great booking experience

Bill was fantastic. Really helpful and found me a great price.

Katie

Santa's Lapland

5 months ago

HI there, We appreciate you taking your time to leave this lovely feedback, it's always great to hear how helpful our advisors are, i will be sure to pass this on. Thank you! - Katie

Carl

Liverpool

5 months ago

Data achiziției: 29/01/2025

Ce a spus Carl despre Santa's Lapland:

2nd time booking all involved have been really helpful book in confidence

2nd time booking 1st trip was special have no doubt this will be equally magical Hattie Hofton was really helpful and informative

Atlanta

Santa's Lapland

5 months ago

Thank you for your feedback! It’s wonderful to hear that your first trip was special and that Hattie was so helpful with your second booking. We’re sure this trip will be just as magical! - Atlanta

Client de încredere

6 months ago

Data achiziției: 21/01/2025

Great customer service

Those who I spoke with over the phone were polite, friendly, informative. Everything explained to me that I needed to know. I am looking forward to the trip and I hope it is everything it looks to be.

Atlanta

Santa's Lapland

5 months ago

Thanks for your kind words! We’re so happy to hear that you had such a positive experience with our customer service. We hope your trip exceeds all expectations! - Atlanta

Kirstie

6 months ago

Data achiziției: 23/01/2025

Ce a spus Kirstie despre Santa's Lapland:

Amazing service!

Leah went above and beyond to talk me through all of the options and to ensure that we got the trip of a lifetime that we wished for. She was patient with all of my questions and answered everything...

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Atlanta

Santa's Lapland

5 months ago

Thank you for sharing your experience! It’s wonderful to hear that Leah went above and beyond to help you. We’re so glad she provided all the details you needed to plan your dream trip! - Atlanta

Deborah

6 months ago

Data achiziției: 20/01/2025

Ce a spus Deborah despre Santa's Lapland:

Knowledgeable staff who knew the itinerary very well.

Booking was easy once the initial hiccup of getting a quote was sorted. Alice was very knowledgeable . She had first hand experience of the hotel , resort and package . She answered lots of questions.

Atlanta

Santa's Lapland

5 months ago

Thank you for your feedback! We're happy to hear that Alice was so helpful and knowledgeable. It’s great to know that booking was easy after the initial hiccup. We're glad you had a positive experience with the staff and all your questions were answered! - Atlanta

Client de încredere

6 months ago

Data achiziției: 16/01/2025

Great people to deal with

The web site is informative, easy to navigate, has lots of useful advice and plenty of options. When I rang with a couple of queries I was offered ( without me asking) to have a ‘hold’ put on the...

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Atlanta

Santa's Lapland

5 months ago

Thanks for sharing your experience! It sounds like everything went smoothly and efficiently. We’re glad to hear you had such a positive experience with the website, the customer service, and the process overall. - Atlanta

Client de încredere

6 months ago

Data achiziției: 15/01/2025

Helpful and efficient

Fast efficient helpful service answered all my questions

Katie

Santa's Lapland

6 months ago

HI there! Thank you for this great 5-star review you have left us. Please let us know if there is anything else we can help you with! - Katie

Client de încredere

6 months ago

Data achiziției: 11/01/2025

Amazing from start to finish cannot wait to go! Dec 25!

Amazing customer service

Atlanta

Santa's Lapland

5 months ago

Thank you for taking the time to leave us feedback! Its great to hear that you had a smooth booking process! We hope you have a great trip - Atlanta

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Despre Santa's Lapland

Santa's Lapland offers a specialist three and four day magical action packed Santa experience in the stunning resort of Saariselkä in Northern Finland.

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01483 944282

Nelson House, 55 Victoria Road, Farnborough, Hampshire, GU14 7PA, United Kingdom

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