Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Run4It Recenzii | Recenzii ale serviciului de clienți pentru {{merchantUrl}} | Feefo

Afișarea tuturor 12,728 recenziilor

Client de încredere

8 years ago

Excellent service

Goods arrived to be collected at chosen store within the time frame stated. Needed to contact customer services, who replied to my email very promptly. Happy to order online again.

Kirsty

Run4It

8 years ago

Hi, thank you for your review. We are delighted to hear you will be ordering from us again. We look forward to dealing with you again in the future. Thanks, Kirsty - Online Customer Service Manager

Data achiziției: 06/03/2018

Client de încredere

8 years ago

Fast and reliable!

Kirsty

Run4It

8 years ago

Hi, Glad to hear you are a happy customer! Thanks, Kirsty - Online Customer Service Manager

Evaluări de produse

Data achiziției: 19/02/2018

Runner

8 years ago

Ce a spus Runner despre Run4It:

Staff in the shop are brilliant, friendly and knowledgeable. Only downside was I ordered on line for delivery to the shop and I was expecting an email like other online retailers to let me know my...

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Kirsty

Run4It

8 years ago

Hi Jayne, thank you for your feedback. I will be sure to pass your comments across to our store. I'm sorry you didn't receive an email confirming your order was available to collect. We were having technical issues with our automated emails during that time but this has now been fixed. Thanks, Kirsty - Online Customer Service Manager

Evaluări de produse

Data achiziției: 17/02/2018

Client de încredere

8 years ago

Fast delivery, good price and very comfortable trainers

Kirsty

Run4It

8 years ago

Hi, thank you for your review. We are so happy to hear that we delivered your trainers quickly and that you find them very comfortable. Happy running! Thanks, Kirsty - Online Customer Service Manager

Data achiziției: 18/02/2018

Runner

8 years ago

Ce a spus Runner despre Run4It:

Good service. Rubbish delivery

Service car on the website is fine. DPD are a terrible delivery company. Had to end up going to Halfords to collect. No option to leave with neighbour.

Kirsty

Run4It

8 years ago

Hi Martin, thank you for your feedback. I am sorry to hear that you had issues with our courier. In future please contact us either by email, phone, social media or the live chat facility on our website and we can deal with DPD on your behalf and ensure your parcel is delivered to you at the correct location. Sorry for the issues you have had. Thanks, Kirsty - Online Customer Service Manager.

Data achiziției: 07/02/2018

Runner

Bath

8 years ago

Ce a spus Runner despre Run4It:

Excellent price and service, recommended

Great! Excellent price and delivered the next day. Web site worked well, easy to select the right colour and size, quick checkout

Kirsty

Run4It

8 years ago

Hi, thank you for your review. I'm happy to hear you found our website easy to use and that you received your order the next day. Thanks, Kirsty - Online Customer Service Lead

Evaluări de produse

Data achiziției: 06/02/2018

Runner

Auchterarder

8 years ago

Ce a spus Runner despre Run4It:

5 stars

Amazing customer service and follow up on my order. Very impressed. Will use again in future.

Kirsty

Run4It

8 years ago

Hi Angela, thank you for your review. I'm happy to hear you were impressed with our Customer Service. Looking forward to dealing with you again in the near future. Thanks, Kirsty - Online Customer Service Lead

Evaluări de produse

Data achiziției: 06/02/2018

Runner

Dingwall

8 years ago

Ce a spus Runner despre Run4It:

Great store and god value

Great value shoes and excellent customer service in store in Inverness. Knowledgable, friendly and encouraging.

Kirsty

Run4It

8 years ago

Hi Peter, thank you for your wonderful review! We're delighted to hear you are happy with your shoes and your experience in our Inverness store. I've passed your comments onto the team, and we look forward to assisting you again in future. Thanks, Kirsty - Online Customer Service Lead.

Evaluări de produse

Data achiziției: 05/02/2018

Runner

8 years ago

Ce a spus Runner despre Run4It:

Great product range, fed up of not being able to apply discounts codes

Annoying when you have a discount code that can’t be applied and no messages as to why not. Maybe not applicable on sale items, but I don’t know. Even more annoying when you get an email the day...

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Kirsty

Run4It

8 years ago

Hi Brian, thank you for your feedback. The discount code you were trying to use was not valid on sale items unfortunately. I'm sorry there was no message on the checkout page informing you of this, I have passed your comments across to our Website Team and this is definitely something we will look into. Thanks, Kirsty - Online Customer Service Lead

Evaluări de produse

Data achiziției: 05/02/2018

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Feefo Trusted Service Awards

Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.

Ce sunt Trusted Service Awards

De ce să ai încredere în evaluările Feefo?

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Run4It Recenzii

Brooks Adrenaline GTS 17 Stability Running Shoes - WomensMai multe recenzii pentru acest produs (20)Vizualizați site-ul web al produsuluiLove this brand and love this price point!

Nathan Lock Running Laces - UnisexMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluiEasy to replace tie laces and super quick to use. Great product

Brooks Juno Sports Bra - WomensMai multe recenzii pentru acest produs (7)Vizualizați site-ul web al produsuluiLove my Juno. Really comfortable and keeps me feeling secure. I wear it running cycling and Crossfit. This is my second and I will have another

Brooks Ghost 10 Neutral Running Shoes - MensMai multe recenzii pentru acest produs (5)Vizualizați site-ul web al produsuluiGreat product - a clear upgrade from the previous versions

Petzl Tikkina Head Torch - UnisexVizualizați site-ul web al produsuluiWorked very well in low light and dark conditions. Very pleased with it versus the price.

Mizuno Wave Kien 3 GTX Trail Running Shoes - MensMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluiGood support, grip and fit. Goretex too - ideal in this weather. Very comfortable.

Brooks Glycerin 15 Neutral Running Shoes - MensMai multe recenzii pentru acest produs (6)Vizualizați site-ul web al produsuluiEven on my first outing with these running shoes they felt comfortable and saw a marked improvement in my pace over a 10km distance.

Cum sunt colectate evaluările Feefo?

Cine poate lăsa o evaluare Feefo?

Cum verificăm evaluările?

Cum ne ocupăm de evaluările false?