I ordered online no problems at all, however received a phone call to say they could only meet half my order and the other half would have to be ordered and take a week or so to arrive, unfortunately...
Vizualizați mai multe
Data achiziției: 29/09/2017
0
Partajați
TC
Trusted Customer
8 years ago
Ce a spus Trusted Customer despre Robert Graham:
Very effective and fast service, called when item out of stock in size order sent different size and refunded differance.
Holly
Robert Graham
8 years ago
Thank you for your great feedback! We aim to always supply your desired product, but in some cases where we are unable we must supply an alternative. We are glad that you have received a satisfactory replacement!
Great service! Ordered the cigars I wanted and they got a member of staff to walk them from the London warehouse to the store so I could collect the next day!
Holly
Robert Graham
8 years ago
Thank you for the great feedback! We are always willing to go that extra mile to guarantee our customers get their beloved cigars!!
First class in delivery and when cigar out of stock after order they asked me what I wanted as replacement and when the ones I wanted were a bit more expensive they didn’t ask for more money!
Holly
Robert Graham
8 years ago
Thanks for your positive feedback! We always try to give the best replacement if an item is very sadly out of stock - great to hear yours was satisfactory!
Data achiziției: 18/08/2017
0
Partajați
Client de încredere
8 years ago
Despite previous good experience with the company in their Glasgow shop this first online order was delivered to the wrong address. it will not stop me from returning with further online orders but...
ROBERT GRAHAM IS ONE OF THE OLDEST WHISKY AND TOBACCO MERCHANTS IN THE UNITED KINGDOM. THE COMPANY WAS FOUNDED IN 1874 IN GLASGOW AND SINCE THEN HAS SERVED CUSTOMERS IN SCOTLAND AND ALL OVER THE WORLD.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
ROBERT GRAHAM IS ONE OF THE OLDEST WHISKY AND TOBACCO MERCHANTS IN THE UNITED KINGDOM. THE COMPANY WAS FOUNDED IN 1874 IN GLASGOW AND SINCE THEN HAS SERVED CUSTOMERS IN SCOTLAND AND ALL OVER THE WORLD.
