We have enjoyed several holidays with Riviera ... and the fact we keep coming back is evidence enough of how highly we regard the service which they offer.
We have always had great holidays with Riveria and would book again. I think they should inform customers of the amount of bus time on this holiday.
Evaluări de produse
Nicole Parkes - Customer Service Advisor
Riviera Travel
10 years ago
I would like to thank you for taking the time to complete your review as it is only via feedback from our customers that we are able to continue to improve our product. It is very disappointing that these aspects of your tour failed to meet your expectations and I would like to offer my sincere apologies for this. Please be assured that we constantly monitor client feedback and will be carefully reviewing the points you have raised.
too much travel low budget hotels and very poor tour rep who showed fustration and talked to people like they were children.
Nicole - Customer Service Advisor
Riviera Travel
10 years ago
Thank you for taking the time to complete your review, we really appreciate our clients spending to time to share their holiday experiences as it allows us to review what is working and, most importantly, identify areas we can improve for the benefit of our clients. Please accept my apologies on behalf of Riviera Travel that your recent holiday was not at the high standard that we aim to provide. Rest assured we take all the feedback we receive very seriously and your comments will be investigated.
Evaluări de produse
Nicole
Riviera Travel
10 years ago
Thank you for taking the time to complete your review, we really appreciate our clients spending to time to share their holiday experiences as it allows us to review what is working and, most importantly, identify areas we can improve for the benefit of our clients. Please accept my apologies on behalf of Riviera Travel that your recent holiday was not at the high standard that we aim to provide. Rest assured we take all the feedback we receive very seriously and your comments will be investigated.
Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
