Excellent from start to finish.
The staff on the ship were absolutely charming and very helpful.
Riviera Travel
Riviera Travel
1 month ago
We are delighted to hear that you had such a wonderful holiday and that our team provided such welcoming and helpful service throughout your time on board.
Evaluări de produse
Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your feedback with us following your holiday. We are delighted to hear that you had a wonderful time on board and created many happy memories. We also appreciate your helpful suggestions regarding the breakfast experience, and hotel location, and we will certainly take these comments on board as we continually strive to improve our guests' experiences.
Thank you for taking the time to leave such a wonderful rating. We truly appreciate your support and look forward to welcoming you on your next journey with us.
Evaluări de produse
Riviera Travel
Riviera Travel
1 month ago
We are delighted that you enjoyed your time on board and appreciated the wonderful scenery, dining, and service during your journey along the Douro. Thank you for sharing such positive feedback with us, and we look forward to welcoming you back on another trip in the future.
Pre travel communication could be improved re a more flexible luggage allowance system. We prefer cabin bags rather than hold but this was not an option. Clearer information about seat selection on...
Vizualizați mai multe
Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your feedback with us. We are pleased that your overall experience was excellent, and we appreciate your helpful suggestions regarding our pre-travel communications, as we are always looking for ways to improve our service.
Evaluări de produse
Media încărcate
Vezi toate mediile (1)
Riviera Travel
Riviera Travel
1 month ago
We are delighted to hear that you had such a wonderful time on your cruise along the Seine, enjoying the diverse excursions, entertainment, and the exceptional service provided by our crew.
We are delighted to hear that you experienced such efficient, knowledgeable, and helpful service with us. Thank you for taking the time to share your positive feedback.
Evaluări de produse
Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing such a detailed and thoughtful review of your recent holiday with us. We are delighted to hear that you thoroughly enjoyed sailing on the tall ship, the wonderful itinerary, and the high standard of our guides, crew, and documentation. We also appreciate your constructive feedback regarding the pacing of certain excursions and the hotel arrangements at the end of the trip, which we will certainly take on board as we continually look to refine our guest experience.
Data achiziției: 11/10/2026
0
Partajați
RO
Rosemarie
Verificată de Feefo
GBR
1 month ago
Ce a spus Rosemarie despre Riviera Travel:
Excellent
Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your feedback with us and for rating your experience so well. We truly appreciate your support and look forward to welcoming you on another journey soon.
Evaluări de produse
Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your feedback with us regarding your recent tour of Classical Spain. We are delighted to hear that you found the arrangements well organised and that your tour manager contributed positively to your holiday. We do, however, note your comments about the dining experience at one of the hotels and will take your feedback on board as we continually review our standards.
Very good, questions answered before travelling. Electronic information sent well in advance.
Riviera Travel
Riviera Travel
1 month ago
We are delighted to hear that you felt well-prepared and supported prior to your departure, as ensuring our guests have all the necessary information ahead of time is very important to us.
Evaluări de produse
Media încărcate
Vezi toate mediile (2)
Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your feedback with us regarding your recent holiday to Spain. We are delighted to hear that you had such a positive overall experience and appreciated the wonderful locations we visited. We also note your comments regarding the final hotel and will keep this in mind as we continually review our accommodations. We look forward to welcoming you on another journey with us soon.
The pre-departure administration was excellent. Also appreciated a telephone call from our Tour Manager prior to departure.
Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your positive feedback with us. We are delighted to hear that you appreciated the pre-departure communication and the call from your Tour Manager, and we look forward to welcoming you on your upcoming journey.
Evaluări de produse
Riviera Travel
Riviera Travel
1 month ago
We are sorry to hear that aspects of your journey did not fully meet your expectations, particularly regarding the time spent travelling and the accommodation. We always appreciate receiving constructive feedback from our guests, and we hope to have the opportunity to provide you with a much more seamless and enjoyable experience in the future.
Data achiziției: 08/10/2026
0
Partajați
AE
Alexander and Elizabeth
Verificată de Feefo
GBR
1 month ago
Ce a spus Alexander and Elizabeth despre Riviera Travel:
Thank you for sharing your feedback with us. We are delighted to hear that you had such a wonderful experience with our team during your travels.
Evaluări de produse
Media încărcate
Vezi toate mediile (2)
Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed a memorable holiday exploring Puglia with such great company and perfect weather.
Very helpful. I emailed any queries I had and received replies very quickly. Very good customer service
Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your positive experience with us. We are delighted to hear that our team provided such helpful and responsive service during your planning.
Evaluări de produse
Media încărcate
Vezi toate mediile (1)
Riviera Travel
Riviera Travel
1 month ago
We are delighted to hear that you enjoyed such a wonderful time on board the Jane Austen and that your holiday exceeded expectations in every way. It is fantastic to know that our team and arrangements helped make your journey so memorable, and we truly appreciate you choosing to travel with us again next year.
Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.