Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Rivervale Recenzii | Recenzii ale serviciului de clienți pentru {{merchantUrl}} | Feefo

Afișarea tuturor 376 recenziilor

Mr R Ackers

Verificată de Feefo

6 years ago

Ce a spus Mr R Ackers despre Rivervale:

Some confusion over telephone messaging otherwise good.

Client de încredere

Verificată de Feefo

6 years ago

Fantastic service and great value

Fantastic service and great value. Will be coming back again and recommending them to my friends!

Client de încredere

Verificată de Feefo

6 years ago

Great service for my service!

Excellent service. Gary the tech provided a great video of the car as he checked over it. I felt really well looked after by Mark and Jordan. Couldnt fault my experience. The Rolling Stones couldnt...

Vizualizați mai multe

Brennan Herriott and co

Verificată de Feefo

6 years ago

Ce a spus Brennan Herriott and co despre Rivervale:

Excellent service from start to finish.

Mr Sheehan

Verificată de Feefo

6 years ago

Ce a spus Mr Sheehan despre Rivervale:

Very professional and well informed

All the time I was kept informed on the service by a video sent to me via my phone this is a great thing . Was all done in good time dropped off at 8.30 am and finished by 1.pm staff very good and...

Vizualizați mai multe

Mr Flay

Verificată de Feefo

Henfield

6 years ago

Ce a spus Mr Flay despre Rivervale:

Excellent service

Car collected and returned at no cost. Good communication throughout the whole day. Car returned cleaned and hoovered. All this and cheaper than main Mercedes dealer Excellent

Mr Oliver Blackmore

Verificată de Feefo

6 years ago

Ce a spus Mr Oliver Blackmore despre Rivervale:

Brilliant service, friendly team. Can’t fault them at all

Client de încredere

Verificată de Feefo

6 years ago

I ordered a loan car which was not supplied when my car was picked up which was most inconvenient

Aftersales Feedback

Rivervale

6 years ago

We appreciate your feedback Mr David. I'm glad that I got a chance to speak with you and get an understanding of what happened. This was a rare error on our part, but I'm pleased that we managed to rectify it in the end with delivery of an otherwise successful service for your vehicle. Kind regards, Mark McNeil - Aftersales Manager

Ros Barber

Verificată de Feefo

6 years ago

Ce a spus Ros Barber despre Rivervale:

Good service

First time trying Rivervale for an MOT - friendly staff, kept me informed, reasonable charges for the work.

Aftersales Feedback

Rivervale

6 years ago

Thank you for your feedback Ms Barber, it's greatly appreciated and we're delighted to hear that you were happy with the service you received on your visit to us. We look forward to welcoming you again on your next visit to Rivervale

Client de încredere

Verificată de Feefo

6 years ago

I won’t be contacted regarding the incident so what's the point of feedback

Everything ok but a cup of water was placed on the central console inside the car leaving a circular wet patch. Why this happened I can only speculate but I expect higher standards please provide an...

Vizualizați mai multe

Aftersales Feedback

Rivervale

6 years ago

Thank you for your feedback Mr Townsley. It was good to be able to chat with you on the phone and discuss the incident, I'm very glad that overall you were happy with the service you received and we look forward to welcoming you back on your next visit to Rivervale. Mark McNeil - Aftersales Manager

Nu ai primit o invitație de evaluare?

Feefo Ecolabels

Aceste ecusoane verifică faptul că declarațiile de mediu ale Rivervalesunt clare și precise, astfel încât poți fi sigur că faci cumpărături durabile. Dezvoltat în parteneriat cu Ethy.

Vezi alte ecusoane

De ce să ai încredere în evaluările Feefo?

Aflați mai multe despre Feefo