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Reflections On Learning Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/reflections-on-learning | Feefo

Afișarea tuturor 19 recenziilor

Martin Chandler

6 years ago

Data achiziției: 30/04/2019

Ce a spus Martin Chandler despre Reflections On Learning:

I need a much prompter service!

I ordered the materials at the end of April and they still have not arrived! I needed them for a session that I was delivering in May so I had to improvise and the session was not as good! I cannot...

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Trusted Customer

6 years ago

Data achiziției: 20/10/2018

Ce a spus Trusted Customer despre Reflections On Learning:

Good quality items and arrived on time.

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Trusted Customer

6 years ago

Data achiziției: 23/09/2018

Ce a spus Trusted Customer despre Reflections On Learning:

Item hadn’t been received

Item hasn’t been received

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Client de încredere

7 years ago

Data achiziției: 28/10/2017

Excellent service. Delivery very quick.

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Trusted Customer

Hinxton Nr. Cambridge

7 years ago

Data achiziției: 25/09/2017

Ce a spus Trusted Customer despre Reflections On Learning:

Easy to order, but waited a long time for delivery. Still waiting for one item.

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Client de încredere

7 years ago

Data achiziției: 13/06/2017

Fast delivery was great. I would have like to know why one of my items was refunded and not sent. I assume it was out of stock but no message on paperwork

Rebecca Howkins

Reflections On Learning

7 years ago

Thank you for your feedback.

I can see from your order that unfortunately the item; Mouth & Tongue T3097 is no longer available and we refunded your PayPal account for this. I apologise that a separate email was not sent to advise you. We do add a note in the remarks of the order acknowledgement however we can look at sending an email in the future to advise.

Kind regards,

Rebecca

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Client de încredere

7 years ago

Data achiziției: 21/06/2017

Very slow on despatching orders

Rebecca Howkins

Reflections On Learning

7 years ago

Dear Customer,

Thank you for your order and the valuable feedback provided.

I sincerely apologise for the delay in dispatch of your order, I can see that your order did run over the two week lead time which we advise for our stock items. I am aware that we did experience high volumes of orders at this time however we still aim to dispatch orders within the two weeks.

I have taken this up with our operations manager to ensure that any delays of this nature are avoided in the future.

Kind regards,

Rebecca

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Trusted Customer

8 years ago

Data achiziției: 31/05/2017

Ce a spus Trusted Customer despre Reflections On Learning:

The service we received was very good, also we had a query about one of our items which was dealt with appropriately.

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Client de încredere

8 years ago

Data achiziției: 18/04/2017

Quality products, delivery not great

The ordering service and checkout are quick and easy. The products are high quality and worth the cost. Delivery takes far too long.

Rebecca Howkins

Reflections On Learning

8 years ago

Thank you very much for your feedback. I apologise for the delivery delay you experienced. We had encountered a very high volume of orders on our clearance range at this time and had some difficulty keeping up with demand. Measures have now been put in place to prevent this delay in the future however I apologise for any inconvenience caused.

Kind regards,

Rebecca

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Trusted Customer

Cambridge

8 years ago

Data achiziției: 30/09/2016

Ce a spus Trusted Customer despre Reflections On Learning:

Frustrating to have to pay before will accept order.

Have bought from them on a number of occasions and find it very irritating to have to wait for a quote and send payment before they will dispatch goods. Other suppliers are happy for previous...

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Despre Reflections On Learning

Reflections On Learning is part of the Morleys Mail Order Group which has over 80 years experience specialising in supplying educational establishments. Reflections On Learning offers a wide range of Primary and Early Years resources to create safe and fun learning environments.

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01869 366166

Arkwright Road, Bicester, Oxfordshire, OX26 4UU, United Kingdom

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