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ReduceMyExcess Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/reduce-my-excess | Feefo

Afișarea tuturor 7,862 recenziilor

Syd Wall

Verificată de Feefo

GBR

5 months ago

Ce a spus Syd Wall despre ReduceMyExcess:

Good service on cancellation

I had to cancel my policy a couple of days after I bought it. The company were understanding and gave me a refund minus a small fee which I thought was perfectly fair.

Soni B

Verificată de Feefo

GBR

5 months ago

Ce a spus Soni B despre ReduceMyExcess:

Easy to use website

It was easy to purchase. I haven't had to use your claims procedure therefore dont know about full service

Thomas Forbes

Verificată de Feefo

5 months ago

Ce a spus Thomas Forbes despre ReduceMyExcess:

Good site, easy to use

The website experience was great, easy to purchase. Can't say much about the product as I didn't need to make a claim.

Duncan Stott

Verificată de Feefo

5 months ago

Ce a spus Duncan Stott despre ReduceMyExcess:

Easy process

Easy to take out a policy online

Paul Doran

Verificată de Feefo

ESP

5 months ago

Ce a spus Paul Doran despre ReduceMyExcess:

Sorry but car hire companies would not recognise this insurance

Sorry but the car hire companies would not recognise this insurance - can you answer me why not reducemyexcess?

Charli

ReduceMyExcess

5 months ago

Hi Paul, Thank you for your feedback, I'm sorry to hear that you're unhappy. You are our customer, and we have no dealing with the rental company at all. Therefore, they do not need to accept our policy. You are liable to pay them the excess, and we would refund this directly back to you. Typically, the rental company may tell you they do not accept our policy as they would like you to take out their excess waiver instead. In this situation, you would just need to tell the rental company that you are happy being liable for the excess and they cannot disagree with this. Kind regards, Charli

Gillian Chesters

Verificată de Feefo

5 months ago

John Hunt

Verificată de Feefo

5 months ago

Ce a spus John Hunt despre ReduceMyExcess:

Great product to combat exorbitant car hire charges

Good

Client de încredere

Verificată de Feefo

5 months ago

Disappointed- not allowed to extend policy due to administrative processes

Initial process good but very disappointing that the system makes you buy another single trip policy if you have to extend your hire car period- instead of allowing you to extend the first one...

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Charli

ReduceMyExcess

5 months ago

Hi there, Thank you for your feedback. We can extend your policy, our automated message recommends that you buy an additional policy if you need the cover urgently to ensure you have continuous cover if we cannot reply in time. This is in place to simply protect our customers and to make sure they have cover when they need it (if the extension is last minute). The message confirms that if it is not urgent, then you can reply back and an agent will deal with your request as soon as possible. Kind regards, Charli

Percival Ross Williams

Verificată de Feefo

5 months ago

Client de încredere

Verificată de Feefo

5 months ago

Simple Process

Simple and straightforward, no hidden catches,

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