Agent would not respond to my calls.
Flight time was pushed 12 hours.
Rep called and would not speak as to how they can help. Just called to inform. We now arrive at 2am in the morning.
We purposely...
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Customer Service
Redtag.ca
8 months ago
Thank you for taking the time to provide feedback. We are sorry you encountered any upset with your reservation. Flight schedules are arranged many months in advance of their intended departure date; however, due to various operational factors, it may become necessary for airlines to make amendments to their schedules. Itinerary changes are solely determined by the tour operator and/or airline. All airlines may experience schedule changes, including cancellations, for numerous reasons and as you will hopefully concur, this is an area where we have absolutely no control. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824
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Partajați
Client de încredere
Verificată de Feefo
8 months ago
0
Partajați
Client de încredere
Verificată de Feefo
8 months ago
Customer Service
Redtag.ca
8 months ago
Thank you for your review. We are committed to providing outstanding service in all areas of our operation. Is there anything we could have done better to receive a 5* rating? Please feel free to contact us at customerservice@redlabelvacations.com with any further comments about your experience. Thank you again as we appreciate you taking the time to share your feedback.
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Partajați
MM
MR BRUCE Alexander MILLAR
Verificată de Feefo
CAN
8 months ago
Ce a spus MR BRUCE Alexander MILLAR despre Redtag.ca:
Good service
Very good online service and when I called in they answered my question in time
I would recommend redtag
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Partajați
Client de încredere
Verificată de Feefo
8 months ago
Very satisfied
Polite,knowledgeable,prompt
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Partajați
Client de încredere
Verificată de Feefo
8 months ago
I did the booking online. It was quite easy to do myself.
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Partajați
Client de încredere
Verificată de Feefo
8 months ago
Boxing Day sale
I've been putting this vacation off until a good deal popped up.
Redtags Boxing Day sale came around and gave a reasonable price, so we booked.
Hopefully, the price doesn't later drop lower than we...
Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
