The price of my trip went down from $8900 to $7300 and they would not refund the difference. The I went to cancel (I bought extra protection) and so I asked to cancel her trip and they said 50%...
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Customer Service
Redtag.ca
7 months ago
Thank you for taking time to provide a review. We appreciate the frustration you must be feeling seeing the price drop before your departure. Please bear in mind all rates are solely determined by the tour operators. Prices do fluctuate and as you will hopefully concur, this is an area where we have absolutely no control. Please note, the Travel Protection purchased has Terms and Conditions, and depending on when you cancel some or all of the amounts will be held in a future travel credit with the supplier. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824
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Partajați
MZ
MR JOSEPH ZAMMIT
Verificată de Feefo
CAN
8 months ago
Ce a spus MR JOSEPH ZAMMIT despre Redtag.ca:
Great prices and lists of options.
0
Partajați
MH
MS RENEE HESS
Verificată de Feefo
8 months ago
Ce a spus MS RENEE HESS despre Redtag.ca:
Carla was great at Red Tag
Carla was fantastic!!!! She was really on the ball & always got back to me quickly. Highly recommend:)
0
Partajați
MK
MRS CORINNE KLASSEN
Verificată de Feefo
CAN
8 months ago
Ce a spus MRS CORINNE KLASSEN despre Redtag.ca:
Booked online
Received confirmation emails quickly
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Partajați
Client de încredere
Verificată de Feefo
8 months ago
Fast service and accurate
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Partajați
Client de încredere
Verificată de Feefo
8 months ago
Bad customer service
Very poor, trying to make me upgrade my package to accommodate adding my one month old baby when the room booked sleeps 4 people. Have spent 10 hours+ trying to resolve my issue and went directly to...
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Customer Service
Redtag.ca
7 months ago
Thank you for taking the time to provide a review. We are sorry to hear you experienced any upset with your recent reservation. Please note, we have to abide by the supplier's rules and terms and conditions for any changes or cancellation to the reservation. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824.
0
Partajați
MS
MS CHELSEA Yvonne SHEEN
Verificată de Feefo
CAN
8 months ago
0
Partajați
DA
DARRYL
Verificată de Feefo
CAN
8 months ago
Ce a spus DARRYL despre Redtag.ca:
Great service agents
Cherie the service agent made the process very easy.
Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
