Excellent service they took great care of our needs
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Partajați
Client de încredere
Verificată de Feefo
7 months ago
Customer Service and Marketing could improve
Online chat person was oddly rude and didn’t offer positive solutions
Website is good and prices are competitive but there’s an odd glitch where pricing on advertising page and landing page do not...
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Customer Service
Redtag.ca
7 months ago
Thank you for taking the time to provide a review. We are committed to providing outstanding service in all areas of our operation. Employee performance is something which we feel intensely strong about and apologize if the service fell below our usual excellent standards. We can appreciate the frustration you must be feeling having the vacation package increase in price during the booking process. We hope you understand that the pricing of travel can be very fluid and all rates and availability are solely determined by the tour operator. Our web site is live and connected directly to the tour operators, airlines, cruise lines and consolidators. The last screen, before the booking is confirmed, is where a third party supplier software accesses live pricing and inventory. Prices do fluctuate and as you will hopefully concur, this is an area where we have absolutely no control. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824
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Partajați
Client de încredere
Verificată de Feefo
7 months ago
Great service
0
Partajați
Client de încredere
Verificată de Feefo
7 months ago
Great prices
0
Partajați
MK
MR PREDRAG KUBURIC
Verificată de Feefo
CAN
7 months ago
0
Partajați
ML
MR DAVID DI LAURO
Verificată de Feefo
7 months ago
0
Partajați
Client de încredere
Verificată de Feefo
7 months ago
Easy to book
Cherie was very helpful and completed our transaction with ease as I had to book 3 different couples going on a trip together. Phones was answered quickly and much appreciated.
0
Partajați
Client de încredere
Verificată de Feefo
7 months ago
0
Partajați
Client de încredere
Verificată de Feefo
7 months ago
The person who booked my trip was great. At the start I was told there was breakfast in Havana. But at the end of the booking I was told there was ‘ no breakfast’ . When I looked at the same...
Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
