Ce a spus MRS BADIEH MOZAYAN BASHMAN despre Redtag.ca:
The price policy is confusing and misleading
The price quoted on website was different from what we paid finally.
We asked the reason, but did not get a convincing answer. We were just told this is how the system works.
The price before our...
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Customer Service
Redtag.ca
10 months ago
Thank you for providing your review. We can appreciate the frustration you must be feeling having the vacation package increase in price during the booking process. We hope you understand that the pricing of travel can be very fluid and all rates and availability are solely determined by the tour operator. Our web site is live and connected directly to the tour operators, airlines, cruise lines and consolidators. The last screen, before the booking is confirmed, is where third-party supplier software accesses live pricing and inventory. Prices do fluctuate and as you will hopefully concur, this is an area where we have absolutely no control. Our records show the agent provided you with the updated pricing and proceed with booking the reservation accordingly. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824
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Client de încredere
Verificată de Feefo
10 months ago
Love Red tag travel
I have been working with Darren. Amazing customer service. He helped me find a special resort that is wheelchair accessibility.
He went out of his way to support me.
I have dealt with him a couple...
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Client de încredere
Verificată de Feefo
10 months ago
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Client de încredere
Verificată de Feefo
10 months ago
We expected to be in the better resort and that one was lower than the rate that I saw through to red tag, base if our experiences !
Customer Service
Redtag.ca
10 months ago
Thank you for taking the time to provide a review. We are very sorry to hear you have encountered any upset with your reservation. Please feel free to submit your concerns to customerservice@redlabelvacations.com and we will forward to the appropriate department for further review. Please feel confident, we do value your business and assure you of our very best intentions at all times.
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CL
Claire
Verificată de Feefo
10 months ago
Ce a spus Claire despre Redtag.ca:
The person who helped me, Manal G. was very helpful and professional. She was very knowledgeable, and helped us plan a family trip. Thank you!
Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
