Product has not arrived and Red Candy put all blame on the courier but cannot resupply the product for 10/11 months ths leads a belief they oversold a product. Cannot get through to arrange...
Vizualizați mai multe
Customer Services
Red Candy
3 years ago
I'm sorry to hear this. As mentioned with our customer services, a replacement has been arranged for you via DPD, as Evri lost the original parcel.
Sorry again for the inconvenience with this.
Original, beautifully made eclectic gifts, quickly dispatched and extremely well packaged. Brilliant company which will become a staple go too for future gifts. Absolutely excellent!
I have bought from Red Candy before and its always a pleasure doing business with them. Their range of quirky goods is fantastic and their customer services team is second to none. On this occasion...
Great product exactly as described. I left it to the last minute before Christmas to order it. All other places that stock this said delivery wasn't till January. This was in stock and arrived...
I've always been happy with the quaity of Red Candy products but this time I had a problem during the ordering process (completely my own fault) and had to contact their Customer Service. They sorted...
I recent bought the galaxy lava lamp for my niece for xmas and the lamp was designed so badly, the glass did not screw into the base - it was just loosely sitting on it so when she picked it up the...
Vizualizați mai multe
Customer Services
Red Candy
3 years ago
I'm sorry to hear this was damaged by your niece.
This is actually the standard way that lava lamps are assembled, as none are traditionally designed to screw into the base.
This item does come with instructions as well as safety warnings. If you look online on how to assemble any lava lamp, you will find that they operate the same and the glass bottle does not screw in. They just sit in the base, as they are required to heat up from bulb beneath them.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
