I placed an order on 22nd January and delivery to Europe was 3-5 days . I had tracked my order and 7th February it was still with their courier in UK and until that time no one had informed me what...
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Customer Services
Red Candy
4 years ago
Hi there! I'm sorry for the trouble you had with your order! We send dispatch emails with a tracking link so you can keep an eye on your order yourself, rather than us updating you manually on the status of the delivery. Unfortunately it looks as if your order was lost on its way to you, probably because of an issue with new Brexit regulations which is now a risk with international deliveries :(
I'm unsure why you were unable to get through to our phone line as it's open from 9am - 5pm GMT on 0121 224 7728, so apologies about this. We're only a small team of 6 so replying to emails in 24 hours is the best we can do I'm afraid.
I hope that you have no more issues ordering to Malta in the future. Sorry again for the inconvenience it caused!
All the best,
Red Candy x
Data achiziției: 22/01/2022
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Client de încredere
Verificată de Feefo
4 years ago
Delivery extended so missed 2 of birthdays I was nuyi g for. However when products did arrive, happy with them as we're recipients would use company again.
Both purchases that I have made from RED CANDY have turned up quickly, the items were as described and apprear to be very good value.
I love the items that they sell and I am sure that I will be...
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Evaluări de produse
Data achiziției: 22/01/2022
0
Partajați
Client de încredere
Verificată de Feefo
4 years ago
Ordered in the afternoon, product arrived the next day! Really happy with the quality and service
Very, very pleased with this company, the service and the products were perfect, brilliant find, I’ve seen loads of bits on here I’m going to buy for friends.
I love the quirkiness of the items for...
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Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
