Really love this lamp. Well made and a real talking point. Looks lovely in my lounge. However, I swapped the bulb for a clear glass one. I think it improves the appearance. Good service and well...
I wasn't going to leave a review but I got an email asking me to leave feedback so I'll give my honest opinion. This company, Red Candy, is horrible. I ordered a gold UFO bowl. I wasn't given a...
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Customer Services
Red Candy
4 years ago
Hi there! I'm so sorry for the poor experience you received with your order! A percentage of our products arrive directly from our suppliers in their own boxes. So to save time, money and waste, we keep pre-boxed rather than re-pack them.
We found out that unfortunately a small number of the Area 51 Bowls within our latest batch had been compromised at some point during their journey to our warehouse. They had got damp and then dried again, causing the dust and rust on the product. This is not something we've seen before and apologise sincerely for the disappointing and frustrating experience you've had.
If you continue the conversation you've been having with our customer service staff and send us a picture of the damaged item we will make sure to refund you in full.
Apologies again for the hassle this has caused! Best, Red Candy x
Evaluări de produse
Customer Services
Red Candy
4 years ago
Hi there! I'm so sorry for the poor experience you received with your order! A percentage of our products arrive directly from our suppliers in their own boxes. So to save time, money and waste, we keep pre-boxed rather than re-pack them.
We found out that unfortunately a small number of the Area 51 Bowls within our latest batch had been compromised at some point during their journey to our warehouse. They had got damp and then dried again, causing the dust and rust on the product. This is not something we've seen before and apologise sincerely for the disappointing and frustrating experience you've had.
If you continue the conversation you've been having with our customer service staff and send us a picture of the damaged item we will make sure to refund you in full.
Apologies again for the hassle this has caused! Best, Red Candy x
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Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
