Ordered online and paid for international shipping then was emailed to say they didn’t ship internationally. They refunded me, but because of currency fluctuations I ended up getting quite a bit...
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Customer Services
Red Candy
4 years ago
Hi there! I'm so sorry to hear that you didn't get back as much as you paid due to currency fluctuations! I'll send you an email so we can work out the difference and sort that out for you. Please feel free to contact us at hello@redcandy.co.uk or on 0121 224 7728 to sort out any problems in the future. Best, Red Candy x
RP
Rachel Pedley
4 years ago
Red Candy has now refunded me the difference that I lost with my refund. Good guys to deal with. Thank again. I”m no longer out of pocket.
Evaluări de produse
Customer Services
Red Candy
4 years ago
Hi there! Unfortunately we're unable to ship this item to New Zealand as it's for UK Delivery only which is stated on the product page. I understand that we let you know and processed the refund for you straight away. Best, Red Candy x
RP
Rachel Pedley
4 years ago
Now refunded full amount. Thanks for sorting this out so quickly.
Data achiziției: 03/03/2022
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Client de încredere
Verificată de Feefo
4 years ago
Quick delivery.lovely llama.keeps my door from shutting
Really nice products and they don't seem that expensive either. Ordered Antonio the alpaca, and although he's smaller than I originally thought, he made a nice wedding present for my alpaca owning...
I love ❤ Red Candy, with all the different quirky things you sell. Also the delivery is always prompt. Tia the turtle is perfect for my collect of succulents.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
