Wanted to return an item I bought. After 3 attempts to have it collected. Radio Silence. Just took the cash and ran.
Customer Services
Red Candy
4 years ago
Hi there! I'm sorry to hear you're not happy with the service you received. I'm a little confused as the last email you sent thanked us for keeping you updated. Apologies if the courier service we booked were unable to collect it again. I'll send you an email so we can try and get this sorted, if you have any problems in the future please feel free to do the same or call us on 0121 224 7728. Best, Red Candy x
Fabulous experience all in, item arrived really fast in perfect condition and amazingly packaged as I ordered plant pots they were really securely packaged as that was my main concern them breaking...
Very helpful when product arrived damaged. Good chap on the phone sent out a replacement before I'd even returned the faulty/damaged item. Recommended.
I found red candy by accident and I'm happy to say that it's been a very happy one love this site,quick easy to use and the stuff is exactly what you ordered
Easy to order online, offered in alternative colours. Fast delivery, item was very well packaged. Price was spot on.
It was bought as a birthday gift and my daughter was thrilled with it.
I would definitely recommend Red Candy, I love their products and always very prompt service. There is such an amazing choice of great gifts and treats. Brilliant company!
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