Good morning Mr E and thank you for taking the time to leave us a 4-star review, and for bringing your vehicle in for the recall service.
We completely understand that your time is valuable, and we apologise if the health check added an unexpected delay to your visit when you were hoping for a quick turnaround.
Our complimentary multi-point health check is a standard procedure we offer during any service visit, even recalls. It's designed to proactively identify any potential issues that might arise in the future, ensuring your vehicle's overall safety and reliability beyond just the recall item. While it's a valuable service we provide, we certainly understand that it's not always desired by every customer.
For future visits, please don't hesitate to let our service advisor know if you'd prefer to skip the health check. We are always happy to tailor our service to your specific needs and time constraints.
We value your business and hope to provide you with a truly 5-star experience on your next visit. Kind regards Ray Chapman Motors MALTON - 01653 693751.
