Fast and efficient resolution of carry forward of trip from 2020 to 2021
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Client de încredere
Verificată de Feefo
6 years ago
Excellent service overall.
I received an excellent service Railbookers when I called to rearrange our holiday as a result of the coronary crisis. The staff member that I spoke to was extremely helpful and assisted us to change...
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Client de încredere
Verificată de Feefo
6 years ago
Good service
I didn’t need help with choosing a holiday, nevertheless I had good and efficient service in finding the best time for my holiday. I have used Railbookers on several occasions and always find them...
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JM
Jane Mcculloch
Verificată de Feefo
6 years ago
Ce a spus Jane Mcculloch despre Railbookers:
Slightly disappointed
I was rather disappointed as when I have re booked exactly the same holiday to Venice a year later it is apparently going to cost nearly £500 more.
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Client de încredere
Verificată de Feefo
6 years ago
Friendly and courteous
Once I'd got past Customer Service, the person I dealt with - Jason- couldn't have been more helpful. i was able to defer my booking from April until September (fingers crossed).
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AL
Alison
Verificată de Feefo
Hampshire
6 years ago
Ce a spus Alison despre Railbookers:
Railbookers step up to the mark in time of crisis
With the Covid 19 lockdown I was anxious about my full payment automatically going on to my credit card for a holiday I had no doubt we would not be taking. I am self employed and cannot afford over...
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AE
Alan Evans
Verificată de Feefo
6 years ago
Ce a spus Alan Evans despre Railbookers:
Fantastic service, nothing was too much trouble.
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SU
Susan
Verificată de Feefo
Sheffield
6 years ago
Ce a spus Susan despre Railbookers:
Very Understanding
They took care, when I made the booking, to ensure I had a holiday that would suit me.
And then - because of Coronavirus - gave me the flexibility to either cancel or postpone, if travel is still...
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PO
Pamela Oliver
Verificată de Feefo
6 years ago
Ce a spus Pamela Oliver despre Railbookers:
Rebooking holiday
The staff at Railbookers have been so helpful in re booking my holiday because of the Coronavirus outbreak. I know that they must be very busy with so many people trying to sort out their holidays...
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KM
Keith Murray
Verificată de Feefo
6 years ago
Ce a spus Keith Murray despre Railbookers:
Railbookers a friendly and efficient travel agents
When contacting Railbookers to make changes to the existing booking, cancelled due to the Coronavirus pandemic, they were very helpful. In a short time they had made rearrangements which included...
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
