Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

RAC Breakdown Cover Recenzii | Recenzii ale serviciului de clienți pentru {{merchantUrl}} | Feefo

Client de încredere

Verificată de Feefo

5 years ago

Cowboys!

by not automatically renewing expensive policies

Evaluări de produse

Data achiziției: 02/09/2016

7

MG

Mr S Gardner

Verificată de Feefo

6 years ago

Ce a spus Mr S Gardner despre RAC Breakdown Cover:

Ripped off by auto renew

Ripped off by Auto renew alongside me taking out a policy. 1st Year was perfect at about £90. Then without my consent Rac auto-renewed my policy at a £27.50 a month(£330) per year. Along side that I...

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Evaluări de produse

Data achiziției: 27/11/2019

6

Client de încredere

Verificată de Feefo

6 years ago

not used any services yet

no thoughts

Customer Services

RAC Breakdown Cover

6 years ago

Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary

Data achiziției: 22/01/2020

2

MP

Mr M Pegram

Verificată de Feefo

6 years ago

Ce a spus Mr M Pegram despre RAC Breakdown Cover:

Easy to complete

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Pegram,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Data achiziției: 21/01/2020

0

MS

Mr S Smith

Verificată de Feefo

6 years ago

Ce a spus Mr S Smith despre RAC Breakdown Cover:

The cover needed

Great value for the money and that I can always rely upon the service

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Smith,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Evaluări de produse

Data achiziției: 27/01/2020

1

Client de încredere

Verificată de Feefo

6 years ago

Keep up the good work

They went well I had a few problems when I was a member before and they are still good and are will stay with you.

Customer Services

RAC Breakdown Cover

6 years ago

Hi,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Evaluări de produse

Data achiziției: 07/01/2020

0

Client de încredere

Verificată de Feefo

6 years ago

You’ve lost a customer.

Unhelpful. Not flexible. Will not be renewing my cover. You’ve lost a customer.

Customer Services

RAC Breakdown Cover

6 years ago

Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary

Evaluări de produse

Data achiziției: 11/01/2020

3

MW

Mrs N Welsh

Verificată de Feefo

6 years ago

Ce a spus Mrs N Welsh despre RAC Breakdown Cover:

Great service from advisor, help retain a customer and reduce my cost

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mrs Welsh,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Evaluări de produse

Data achiziției: 24/01/2020

0

MT

Mr S Teggart

Verificată de Feefo

6 years ago

Ce a spus Mr S Teggart despre RAC Breakdown Cover:

Great service and no problems

Great service so easy to deal with

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Teggart,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Data achiziției: 03/01/2020

0

ML

Mr J Newton-Lewis

Verificată de Feefo

6 years ago

Ce a spus Mr J Newton-Lewis despre RAC Breakdown Cover:

All hunky dory so far!

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Newton-Lewis,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Data achiziției: 07/01/2020

0

RAC Breakdown Cover Recenzii

RAC Breakdown CoverMai multe recenzii pentru acest produs (9,301)Vizualizați site-ul web al produsuluiNever had to use them, they've been skimming my account for the past 4 years taking more and more money without my knowledge

RAC Breakdown CoverMai multe recenzii pentru acest produs (9,301)Vizualizați site-ul web al produsuluiGreat value for cover required

RAC Breakdown CoverMai multe recenzii pentru acest produs (9,301)Vizualizați site-ul web al produsuluiI now you are good as I am a old member, and I know you are good in you work that is why I have joined again.

RAC Breakdown CoverMai multe recenzii pentru acest produs (9,301)Vizualizați site-ul web al produsuluiYou’ve lost a customer...

RAC Breakdown CoverMai multe recenzii pentru acest produs (9,301)Vizualizați site-ul web al produsuluiGreat service happy customer

Cum sunt colectate evaluările Feefo?

Cine poate lăsa o evaluare Feefo?

Cum verificăm evaluările?

Cum ne ocupăm de evaluările false?