Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Quoteline Direct Recenzii

https://www.quotelinedirect.co.uk

Serviciu

ratingurile din ultimul an

Afișarea tuturor 1,770 recenziilor

Veronica Henderson

6 years ago

Ce a spus Veronica Henderson despre Quoteline Direct:

Needing to be more careful with accuracy of details

Very good quote for both car insurance and breakdown cover. However there were mistakes in the accuracy of both documents which meant having to ring again. I had to ring a third time and after...

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Lucy

Quoteline Direct

6 years ago

Hi Veronica, Thanks for your recent observations. It's great to hear that you received a good quote for your car insurance, however, we are disappointed to learn of the mistakes made on your insurance policy. We strive to deliver a high standard of customer service, but clearly we didn't get this right the first time round. A senior member of staff has since contacted you and assured you the voucher will be sent this week, we apologise for the delay. Thank you for your continued business. Kind regards, Lucy

John Blundell

6 years ago

Ce a spus John Blundell despre Quoteline Direct:

Prompt phone answer, quick and easy response and fix of my query.

Jeffrey Brannan

6 years ago

Ce a spus Jeffrey Brannan despre Quoteline Direct:

Easy to buy, but I do object to all the unnecessary material sent along with the essential policy documentation (advertising etc!)

Alan Herridge

6 years ago

Ce a spus Alan Herridge despre Quoteline Direct:

Good phone manner

Client de încredere

6 years ago

Renewed my policy with no problems quick and easy

Beverley Hayter

6 years ago

Ce a spus Beverley Hayter despre Quoteline Direct:

Took ages to get to speak to someone

Shinichi Kumagai

6 years ago

Ce a spus Shinichi Kumagai despre Quoteline Direct:

Quite poor.

Lucy

Quoteline Direct

6 years ago

Hi Shinichi, Thanks for your recent input. We are sorry to hear you feel this way and are keen to understand why you felt your recent experience with us was quite poor. We are always looking for ways to improve so would greatly appreciate an explanation behind the review. A senior member of staff has since attempted to contact you on various occasions to discuss further, but has been unsuccessful. We are really keen to speak with you to try and resolve the matter. If you can confirm a time that is more convenient to talk, please reply back to us. Kind regards, Lucy

John Pritchard

6 years ago

Ce a spus John Pritchard despre Quoteline Direct:

Yes - good service

Client de încredere

6 years ago

Efficient and effective

Excellent. Did what I wanted exactly as I needed. Clear and quick.

Client de încredere

6 years ago

Simple and easy to renew policy

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