The team couldn’t have been more friendly and helpful with any enquiries I have had, and have been more than happy to place my order on hold for details of seating arrangements
Helpful when it came to samples, really swift to get those to me. Placed and paid for the order and got the proofs, which I replied to the email to amend.
After hearing nothing for 10 days, and 3...
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Carol
Pure Invitation
2 years ago
Hi Kerrianne
I'm sorry to hear this. We are very responsive to emails and reproofs go straight to our designers and are made within a day of receiving the amends, it seems the IT gremlins have been at work here. I'm also sorry if you felt one of our advisors wasn't as patient, all of the team really do care and her only intention would have been to resolve this as quickly as possible for you.
Thank you for your patience and I'm happy to hear your invitations have set the tone for your big day.
Warmly,
Carol
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Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Start creating your dream wedding invites
Customise our designs by changing the colours or mixing the styles. Simply choose your favourite and personalise to your theme.
