Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Recenzii Professional Academy

Client de încredere

9 years ago

Tutors good, rest rubbish

Professional Academy's tutors were excellent, however, they are badly let down by the organisation. 1.adminstration was dire, with workshops cancelled without telling us or the venue. I only...

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Kamilla

Professional Academy

8 years ago

Hello, Following your feedback we were in direct contact to identify how we could address the points you made as promptly and efficiently as possible. I hope the actions taken and our ongoing efforts to update our system and material has had a positive impact on your experience studying with us. Having taken over the responsibility for our customer service and student support I hope there has been a noticeable improvement in our communication with our customers. I also hope you have benefited from pursuing this qualification and wish you good luck with your final assessment.

Evaluări de produse

Kamilla

Professional Academy

8 years ago

Further to our communication following your feedback I would like to confirm that the course is being replaced by a new and up to date syllabus. We are therefore developing new material and we are using this opportunity to review all the aspects of our course delivery to ensure it is of the highest possible standard. I am sorry that the CAM qualifications were left to be phased out slowly resulting in out of date syllabus, impacting on your experience. CIM have developed the new course to replace the CAM qualifications and we are excited to say that it has been well received so far.

Data achiziției: 19/04/2016

1

TC

Trusted Customer

9 years ago

Ce a spus Trusted Customer despre Professional Academy:

Good choice, proficient and organised

I had a positive experience with professional academy and believe they are a good choice. The tutors provide support and overall proficient at conveying the course material. However I feel like they...

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Evaluări de produse

Data achiziției: 20/12/2016

1

Client de încredere

9 years ago

Quick response and extremely friendly

Response is always quick and extremely friendly. The only slight niggle is that the last couple of times the answer to my questions weren't known and I was referred to CIM (or my tutor) to answer...

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Evaluări de produse

Data achiziției: 25/11/2016

1

TC

Trusted Customer

Jersey

9 years ago

Ce a spus Trusted Customer despre Professional Academy:

Helpful, Efficient, Excellent Pesonal Service.

Excellent personal service. Efficient and helpful at advising me of my options when I was unsure of what to do following my exam results.

Evaluări de produse

Data achiziției: 12/12/2016

1

Client de încredere

9 years ago

Lack of communication and clarity

I just feel there has been a real lack of communication. I haven't really heard anything leading up to my first course which has made me feel a little uneasy. I understand this is interdependent...

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Kamilla

Professional Academy

8 years ago

Hello, Following your feedback we were in direct contact to identify how we could address the points you made as promptly and efficiently as possible. I hope the actions taken and our ongoing efforts to improve our system has had a positive impact on your experience studying with us. Having taken over the responsibility for our customer service and student support I hope there has been a noticeable improvement in our communication with our customers. I also hope you are benefited from pursuing this qualification and wish you good luck with your current assignment.

Data achiziției: 29/03/2017

0

Client de încredere

9 years ago

Thanks Professional Academy

Whenever I had questions or queries, Hannah Brown was completely fantastic. She always got back to be very quickly and was always extremely helpful. It was really reassuring to know there was someone...

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Evaluări de produse

Data achiziției: 30/08/2016

1

TC

Trusted Customer

Guernsey

9 years ago

Ce a spus Trusted Customer despre Professional Academy:

Great study experience

I have had a great experience with Professional Academy,they have provided me with all the tools and information I need to progress in my studies. I have had feedback on how to improve, very strong...

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Evaluări de produse

Data achiziției: 23/12/2015

1

Client de încredere

9 years ago

Fairly average service, but appears to be improving following staff changes

There have been instances where I have emailed certain members of staff but not received a reply. I have then had to escalate this to a senior member of staff at Professional Academy to get a...

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Evaluări de produse

Data achiziției: 30/11/2016

1

Client de încredere

9 years ago

Communication is a problem

It's not easy to get clarification on something. Information on the portal are sometimes out of date. For example I ad to keep waiting for my workshop dates and asked for it several times. When time...

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Evaluări de produse

Data achiziției: 28/02/2017

0

Client de încredere

9 years ago

Excellent organisational support, pooor tutor feedback and support

I would say the admin and support from the organisational team was excellent - I never had to wait longer than 24 hours for a reply to any queries or issues. The tutor support for the course was...

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Evaluări de produse

Data achiziției: 23/02/2016

0

Professional Academy Recenzii

CAM Foundation Diploma in Marketing Communications - Distance Learning/LiteMai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiPlease see previous answer

CIM Certificate in Professional Marketing (Level 4) - Marketing Module - Premium/WorkshopsMai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiThe tutor I had David Selva wass excellent! He explained the course really well and also a great motivator!

CIM Certificate in Professional Marketing (Level 4) - Premium/WorkshopsMai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiCannot fault the CIM Certificate. I have completed one module and one exam so far and have learnt so much.

CIM Certificate in Professional Marketing (Level 4) - Premium/Workshops - CIMai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiExcellent informative workshops keeping it interesting and interactive. Great teacher who is happy to assist and explain further where necessary.

CIM Foundation Certificate in Marketing (Level 3) - Premium/WorkshopsMai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiCourse itself is great. I like the contents and it's easy to understand and read.

CIM Diploma in Professional Marketing (Level 6) - Premium/WorkshopsMai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiResources all provided in a good format.

Cum sunt colectate evaluările Feefo?

Cine poate lăsa o evaluare Feefo?

Cum verificăm evaluările?

Cum ne ocupăm de evaluările false?