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Pour & Sip Recenzii | Recenzii ale serviciului de clienți pentru {{merchantUrl}} | Feefo

Afișarea tuturor 733 recenziilor

Client de încredere

5 years ago

Great whiskies, love the video tastings.

Great selection of interesting whiskies, and really enjoyed the guided video tasting. Very good value for the level of malts being included in the first few sets I’ve seen.

John Webb

5 years ago

Ce a spus John Webb despre Pour & Sip:

Good service

Very pleased with their service

Rachael Obrien

Cardiff

5 years ago

Ce a spus Rachael Obrien despre Pour & Sip:

Fantastic gift to any whiskey drinker

I brought this gift for my better half who loves his whiskey And these pour and sip drams each month are fantastic Something to look forward to and each box has a great variety So not only are...

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Client de încredere

5 years ago

Gift Voucher system poor

Received a gift voucher and had to put credit card details in to claim it. This now shows that I have subscribed for 3 months. Complained and received an email advising that this will not be the case...

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Emma Golds

Pour & Sip

5 years ago

Hi there, Thanks for leaving a review with us! I can see that my colleague has cleared this up with yourself via email. As stated, the 3-month subscription will not auto-renew, it would need to be extended manually if this is something you'd like to do! Also, the card details are required for the gift card to be redeemed however no charge is taken as the gift card is equal to the value of the order! Please feel free to get in touch if there's anything else we can help you with. :) Kind regards, Pour & Sip

Client de încredere

5 years ago

Don’t buy this

The price of the gift card is sent to the gift receiver rather than just sending them a 3 month subscription without the price. The person who then receives the pre paid gift has to enter their...

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Emma Golds

Pour & Sip

5 years ago

Hi there! Thank you for taking the time to leave us some feedback! Unfortunately there is no way around the recipient seeing the gift card value as they are required to place the order through the checkout. Admittedly, this is a limitation of the platform we use! The recipient would not be charged after the 3-month subscription has ended. It does not auto-renew. If you'd like to discuss the cancellation of the subscription I'd be more than happy to assist you with this. Kind regards, Pour & Sip

James Smith

5 years ago

Ce a spus James Smith despre Pour & Sip:

Good range of whishies, delivered promptly. I would recommend them

Client de încredere

5 years ago

Wonderful whisky experience

I love the boxes, the whiskies, and the live tastings are AMAZING. Can’t wait for my next box.

Client de încredere

5 years ago

I thought it was very confusing service. I brought this as a gift when they went to claim the voucher they had to add card details again so not sure if we have both paid. Not clear what you receive...

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Emma Golds

Pour & Sip

5 years ago

Hi there! Thank you for taking the time to leave us feedback! Unfortunately the payment system is from a third-party and we have no control over the system whereby card details are required for gift subscriptions! You can see here what you would get with a monthly subscription: https://pourandsip.com/collections/subscription-options/products/monthly-whisky-subscription The drams inside are carefully selected each month. Kind regards, Pour & Sip

Eileen Purves

5 years ago

Ce a spus Eileen Purves despre Pour & Sip:

Very fast response!

I had problems with their website but I made the purchase via a phone call. Unfortunately, the gift email did not arrive BUT when I contacted them by email, they replied and resent the email in about...

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Client de încredere

5 years ago

Still waiting to resolve issues

I am still waiting to resolve the issues . My husband didn’t receive the voucher. I emailed and they responded immediately. The code they send didn’t work. I emailed again. I was advised how to fill...

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Emma Golds

Pour & Sip

5 years ago

Hi there, I can see that we have been in contact with you to resolve this issue for you! Kind regards, Pour & Sip

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