the orders came through promptly but unfortunately I was sent the wrong item in one package. And I couldn't have all items sent in one package as I ordered and paid for one thing then ordered and...
Ordering process straightforward and clear, website good, arrived in good time and product good quality and exactly what I wanted. Purple and orange my son's favourite colours so plates, serviettes...
I missed balloons off the order and when I rang back to add them I was told I couldn't do that and would have pay the additional shipping rate. Not very impressed by the attitude of the lady on the...
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Party Delights
Party Delights
14 years ago
Thank you for your feedback.
I am afraid we are unable to add to orders once your main order has been processed,the reason being is due to the high volume of orders constantly being processed and printed down to our warehouse in one lot, if you had forgotten lightweight items from your order we are able to offer a postage discount and to send the items 1st class post for you.
For further informtion please call me directly on 01617761133
Regards
Cheryl (Customer Services Team)
Client de încredere
14 years ago
I wish that had being explained as an option. As I said earlier the attitude and tone of the lady who dealt with my call was at best rude, and she did not tell that was something I could do. It's a shame because the items I received were of excellent quality. But just because of your staff I would not use you again
Data achiziției: 20/08/2012
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Client de încredere
14 years ago
Good range of products. All arrived as ordered and in good time.
Party Delights is the UK's largest online retailer of party supplies - offering great value partyware, balloons, fancy dress, personalised products and more for the whole family.
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Party Delights is the UK's largest online retailer of party supplies - offering great value partyware, balloons, fancy dress, personalised products and more for the whole family.
