I was a bit worried as my parcel to collect was in France and other couriers had failed to find it. Really pleased UPS arranged by parcels please picked it up the next day and it got to me in UK 2 or...
The parcels were collected and delivered within the specified time. They arrived in good order; the boxes had not been damaged, on the previous occasion the boxes had arrived damaged and later than...
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Evaluări de produse
Data achiziției: 01/11/2018
0
Partajați
TC
Trusted Customer
Verificată de Feefo
7 years ago
Ce a spus Trusted Customer despre ParcelsPlease.com:
complete lairs and service that arrived later than booked never using again
dhenderson
ParcelsPlease.com
7 years ago
Many thanks for your feedback. I'm sorry to see that you feel so strongly. We seem to have experienced a few issues with this shipment. Firstly, the telephone number provided was invalid so it was difficult communicating with you. Please do bear in mind that you may need to be contacted, so providing the correct number is always advisable. In addition, it would appear that the labels provided at the time of booking weren't used and as a result, the shipment did move on a manual waybill number. The collection also didn't take place on the day expected, which unfortunately doesn't happen from time to time. The parcel was however collected on 16th and delivered on the 18th, a 2 day service to France, which is what you paid for. Hopefully you won't let this experience affect using us in the future, as from the other feedback we receive, you'll see we offer an excellent service, working with only the best carriers in the industry. Things do go wrong from time to time, but we like to think we rectify them quickly and efficiently and speaking to someone does make all the difference.
dhenderson
ParcelsPlease.com
7 years ago
Many thanks for your feedback. I'm sorry to see that you feel so strongly. We seem to have experienced a few issues with this shipment. Firstly, the telephone number provided was invalid so it was difficult communicating with you. Please do bear in mind that you may need to be contacted, so providing the correct number is always advisable. In addition, it would appear that the labels provided at the time of booking weren't used and as a result, the shipment did move on a manual waybill number. The collection also didn't take place on the day expected, which unfortunately doesn't happen from time to time. The parcel was however collected on 16th and delivered on the 18th, a 2 day service to France, which is what you paid for. Hopefully you won't let this experience affect using us in the future, as from the other feedback we receive, you'll see we offer an excellent service, working with only the best carriers in the industry. Things do go wrong from time to time, but we like to think we rectify them quickly and efficiently and speaking to someone does make all the difference.
Evaluări de produse
dhenderson
ParcelsPlease.com
7 years ago
Many thanks for your feedback. I'm sorry to see that you feel so strongly. We seem to have experienced a few issues with this shipment. Firstly, the telephone number provided was invalid so it was difficult communicating with you. Please do bear in mind that you may need to be contacted, so providing the correct number is always advisable. In addition, it would appear that the labels provided at the time of booking weren't used and as a result, the shipment did move on a manual waybill number. The collection also didn't take place on the day expected, which unfortunately doesn't happen from time to time. The parcel was however collected on 16th and delivered on the 18th, a 2 day service to France, which is what you paid for. Hopefully you won't let this experience affect using us in the future, as from the other feedback we receive, you'll see we offer an excellent service, working with only the best carriers in the industry. Things do go wrong from time to time, but we like to think we rectify them quickly and efficiently and speaking to someone does make all the difference.
Data achiziției: 14/10/2018
0
Partajați
TC
Trusted Customer
Verificată de Feefo
7 years ago
Ce a spus Trusted Customer despre ParcelsPlease.com:
At ParcelsPlease.com we send over a million parcels each year. Whether it be parcel delivery throughout the UK, Europe or Worldwide, we offer a reliable door to door delivery service.
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Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
At ParcelsPlease.com we send over a million parcels each year. Whether it be parcel delivery throughout the UK, Europe or Worldwide, we offer a reliable door to door delivery service.
