Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

ePianos.co.uk Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/one-man-band | Feefo

Afișarea tuturor 208 recenziilor

Trusted Customer

carlisle ,cumbria

8 years ago

Data achiziției: 30/06/2016

Ce a spus Trusted Customer despre ePianos.co.uk:

would recommend this company every time.Nice people who care and the keyboard was great,

Evaluări de produse

Trusted Customer

Kent

8 years ago

Data achiziției: 30/06/2016

Ce a spus Trusted Customer despre ePianos.co.uk:

Recommended

Helpful and trustworthy, price was best I could find as well.

Evaluări de produse

Trusted Customer

Bury St Edmunds, Suffolk

8 years ago

Data achiziției: 23/01/2016

Ce a spus Trusted Customer despre ePianos.co.uk:

Very helpful

Highly recommended. Very helpful, prompt delivery. Great website. Would certainly buy from them again.

Evaluări de produse

Trusted Customer

8 years ago

Data achiziției: 30/04/2016

Ce a spus Trusted Customer despre ePianos.co.uk:

Ok. Average. Honestly, slightly disappointing

The ratings here are somewhat odd. The service was average really, rather then good or poor. But there isn't an option for that. I first contacted epianos after seeing their excellent piano review...

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David

ePianos.co.uk

8 years ago

Hi Stuart

Thank you for your honest and detailed account - this is the reason we reach out to our customers, in order to gain an insight into what they experience when they purchase from us.

In this case, although you found our video review to be excellent, we are disappointed that you felt you had a poor after-sales experience with us, and we hope that you will reconsider buying from us again in the future as customer service is an area we are constantly striving to improve.

Kind regards

David

ePianos

Evaluări de produse

Client de încredere

8 years ago

Data achiziției: 30/06/2016

Very satisfied customer

I was extremely pleased with my order from Epianos. I ordered online and received the piano carefully packaged the following day.

Evaluări de produse

Trusted Customer

Chipping Norton

8 years ago

Data achiziției: 31/08/2016

Ce a spus Trusted Customer despre ePianos.co.uk:

Product is fine, courier service very poor.

The item, a piano stand, is fine. No problems with that. However the courier service was pretty dreadful. We received contradictory delivery notices and when I rang the shop I wasn't given much help....

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David

ePianos.co.uk

8 years ago

Hello Trevor

Really disappointed to learn of your experience with our courier. We regularly review our delivery service and make every attempt to avoid this frustrating situations, but on this occasion we've obviously let you down.

Thank you for taking the time to respond - this allows us to make further improvements and avoid these types of problems in the future.

Kind regards

David

ePianos

Trusted Customer

8 years ago

David, Thank you for the swift response. We found the service in the shop excellent but the courier let you down. We have no hesitation in recommending the shop but have reservations about the courier. I hope you are able to persuade the courier to improve their service. Trevor.

Evaluări de produse

Client de încredere

8 years ago

Data achiziției: 09/02/2016

Great piano

Good purchase, item is good quality.

Evaluări de produse

Trusted Customer

8 years ago

Data achiziției: 04/03/2016

Ce a spus Trusted Customer despre ePianos.co.uk:

Knowledgeable staff, excellent customer service

Excellent customer service from the guys at Epianos. They're very knowledgeable about their products and went out of their way to help with any queries we had. No hesitation in recommending them.

Evaluări de produse

Trusted Customer

Bath

8 years ago

Data achiziției: 31/05/2016

Ce a spus Trusted Customer despre ePianos.co.uk:

Don't be fooled by the name - this is not just a faceless website, but an online gateway to a shop with REAL experts on hand to advise. I called Epianos to ask for advice before making such an...

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Evaluări de produse

Trusted Customer

Highlands

8 years ago

Data achiziției: 31/08/2016

Ce a spus Trusted Customer despre ePianos.co.uk:

Courteously efficient and price fine.

Can only say from the video preview which was important for this non-piano player in making the right choice -I believe - between the two reviewed Yamaha models. The following service was efficient ,...

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Evaluări de produse

Nu ai primit o invitație de evaluare?

Despre ePianos.co.uk

ePianos.co.uk is an independent digital piano and keyboard specialist based in Banbury, Oxfordshire. We are a specialist retailer of Yamaha pianos and keyboards and home to a prestigious showroom designed to showcase these fantastic instruments.

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01295 266 788

6 Canada Close, Banbury, Oxfordshire, OX16 2RD, United Kingdom

Asistență pentru clienți

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Cum sunt colectate evaluările Feefo?

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Cum verificăm evaluările?

Cum ne ocupăm de evaluările false?