Because I was happy with what I was getting for my money
2
Partajați
JC
Jordan Carver
Verificată de Feefo
5 years ago
Ce a spus Jordan Carver despre Cycler:
Quick and easy to set up
2
Partajați
TL
Thomas Limmack
Verificată de Feefo
5 years ago
Ce a spus Thomas Limmack despre Cycler:
Quick, simple and a fair price!
1
Partajați
Client de încredere
Verificată de Feefo
5 years ago
poor
i registered a claim for my damaged phone that i cannot use and was told i would get a call back which i didnt and then to chase up 3 days later to only find that i was having the same conversation...
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Alan
Cycler
5 years ago
Hi Lee,
Thanks for your feedback. The service that we provide is paramount to us here at NextGen and we take any negative review seriously. We've conducted a thorough review of your journey with us to date and can see that you only incepted your policy with us 10 days ago (1st Feb 2021). On the 8th February you made a claim. This was only 2 days ago. Following the claim report with our Claims Adviser we advised you of the documentation we required and sent an e-mail confirming. We are unsure as to why, but you appear to have not received the e-mail that we issued.
We can see that we then spoke to you again yesterday, the 10th February and advised that we required your documentation in order to validate your claim as it's very close to your policy inception and we still require your proof of usage for us to assess and approve your claim. The sooner we receive this documentation the quicker we can progress your claim.
As we shared with you when you purchased your policy, on our website and at every point of contact, our Customer Service Team are available 24/7 to support you, please feel free to call us on 01206 688097, e-mail at hello@nextgeninsurance.co.uk or on any Social media channel. We are here to help.
Thanks,
Team NextGen
0
Partajați
Client de încredere
Verificată de Feefo
5 years ago
Easy fast and reasonaable price.
2
Partajați
KH
Karen Hazeldine
Verificată de Feefo
5 years ago
Ce a spus Karen Hazeldine despre Cycler:
Helpful and polite and friendly, excellent service
I picked wrong insurance, needed loss as well, rectified by agent immediately, excellent service.
2
Partajați
KH
Karen Hazeldine
Verificată de Feefo
Oldham
5 years ago
Ce a spus Karen Hazeldine despre Cycler:
Helpful and polite and friendly, excellent service
Made a mistake on original document, informed yourselves by phone the error was corrected immediately and a refund issued at the same time, excellent service.
3
Partajați
Client de încredere
Verificată de Feefo
5 years ago
Does the job!
Very fast, straightforward and friendly service! Insuring my new iPhone took less than a minute and I on the same day my phone insurance was activated.
1
Partajați
CB
Callum Booth
Verificată de Feefo
5 years ago
Ce a spus Callum Booth despre Cycler:
Simple easy safe knowing device is insured
Good service nice and easy to set up at a good price too
1
Partajați
DW
Dai Walters
Verificată de Feefo
5 years ago
Ce a spus Dai Walters despre Cycler:
Very helpful.And would recommend
Very helpful and pleasant experience with information. It was I Very easy decision for me too decide that this insurance meets my needs. I highly recommend
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
