Really took care of me with my claim. Nice to speak to humans who actually care about people.
0
Partajați
Client de încredere
Verificată de Feefo
3 years ago
Really great people
Great all round - very happy customer :-)
0
Partajați
Client de încredere
Verificată de Feefo
3 years ago
Good quick service
Very quick online application at a reasonable price, good cover for policy price.
Well donr
0
Partajați
LC
Lewis Clayton
Verificată de Feefo
3 years ago
Ce a spus Lewis Clayton despre Cycler:
Great help
0
Partajați
JN
Jacek Nowicki
Verificată de Feefo
3 years ago
Ce a spus Jacek Nowicki despre Cycler:
Everything is clear
Easy service
0
Partajați
SP
Salman Punnakkottil
Verificată de Feefo
3 years ago
Ce a spus Salman Punnakkottil despre Cycler:
Tooo bad experience with Nextgen insurance claims
Very bad experience i have claimed for my mobile loss and submitted every single documents they asked and waited for two months always they send mail submitted for review its been more than 2 months...
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Alan
Cycler
2 years ago
Hi Salman,
Thanks for leaving us a review. As with all reviews, we like to respond with the full detail to ensure that anyone reading them, when considering purchasing a policy with NextGen, are fully aware of the detail behind the review and the score.
Unfortunately, as we discussed on several occasions, the documentation that you'd submitted had been modified, particularly the proof of usage that we asked you to forward directly to us from your Network Provider.Despite several requested and written/telephone conversations, this didn't materialise.
We're really clear on what documents you'll need in the event of a claim and we'll always try to work really quickly to get devices replaced and fixed, however, we can only do so when we're I receipt of documentation that has not been modified.
Thanks,
Team NextGen
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Partajați
PH
Peter Hughes
Verificată de Feefo
3 years ago
Ce a spus Peter Hughes despre Cycler:
I took out insurance with NextGen last week. The website is easy to use and the online chat service was quick to answer questions
0
Partajați
WL
Willow Lewis
Verificată de Feefo
3 years ago
Ce a spus Willow Lewis despre Cycler:
It's very good
0
Partajați
Client de încredere
Verificată de Feefo
3 years ago
No problems here
Excellent easy insurance
0
Partajați
AL
Andrew Lovatt
Verificată de Feefo
3 years ago
Ce a spus Andrew Lovatt despre Cycler:
Quick cover at the right price
Easy to use website, no nagging to buy extras, everthing explained and the right price compared to other insurer's
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.