Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Natural Instinct Recenzii | Recenzii ale serviciului de clienți pentru {{merchantUrl}} | Feefo

Afișarea tuturor 2,308 recenziilor

Client de încredere

Verificată de Feefo

3 years ago

Really helpful in placing the order and quick reliable delivery every time.

Emma Walker

Natural Instinct

3 years ago

Good Morning, Thank you for taking the time to leave such a positive review. We take great pride in ensuring that our customers have a seamless and stress-free ordering experience and understand the importance of receiving your order in a timely and efficient manner. We're glad that we could meet your expectations. Kind Regards, Natural Instinct

Data achiziției: 11/04/2023

Michael West

Verificată de Feefo

3 years ago

Ce a spus Michael West despre Natural Instinct:

Great company to deal with.

Great company to deal with. Used them loads and any minor problems are quickly dealt with. The dogs adore their food!

Emma Walker

Natural Instinct

3 years ago

Hi Michael, Thank you for your kind words. We're thrilled to hear that you've had a great experience with us and that our team has been able to quickly resolve any minor issues you've encountered. We strive to provide exceptional customer service and to ensure that our customers and their pets are always happy. Kind Regards, Natural Instinct

Evaluări de produse

Data achiziției: 11/04/2023

Client de încredere

Verificată de Feefo

3 years ago

Food delivered off been refrozen at some point

The food is normally of good quality but there have been a couple of occasions and this was one of them where you could tell the food had completely defrosted and been re frozen when defrosted the...

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Emma Walker

Natural Instinct

3 years ago

Good Morning, We’re sorry to hear that you haven’t had a positive experience. This has been escalated to our customer service manager, who will be in touch with you. Kind Regards, Natural Instinct

Data achiziției: 05/04/2023

Lorna Hall

Verificată de Feefo

Sandhurst

3 years ago

Ce a spus Lorna Hall despre Natural Instinct:

Excellent when in stock!

Excellent food but when you order on line it’s all in stock and then when you go to collect it, some items are out of stock. Seems it’s picked from the cabinet as you arrive and not reserved when...

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Emma

Natural Instinct

3 years ago

Hi Lorna, Thank you for taking the time to share your experience with us. We're pleased to hear that you like our products! We're sorry that some of the items you ordered were out of stock when you went to collect them. This is not the experience we want for our customers, and we apologise for any inconvenience caused. We would like to assure you that we take our online inventory and order fulfilment process very seriously. However, it seems that on this occasion, our process has not worked as intended. We will investigate the matter further and take the necessary steps to improve our system. We appreciate your feedback and value your business. Kind Regards Natural Instinct

Data achiziției: 03/04/2023

Amy

Verificată de Feefo

3 years ago

Ce a spus Amy despre Natural Instinct:

My dog and I love this food!

Natural Instinct continue to deliver exceptional food in record time! The quality of the product is second to none and my dog loves each meal. He suffers from some digestive issues but I have found...

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Emma Walker

Natural Instinct

3 years ago

Hello, Thank you for taking the time to leave such a positive review! We're delighted to hear that your dog is enjoying his food and you've found plenty of suitable recipes that he can enjoy. We're honoured to be your preferred raw pet food brand and are thrilled to hear that your dog is the happiest and healthiest you've ever seen him. Kind Regards, Natural Instinct

Evaluări de produse

Data achiziției: 15/03/2023

Rhianon

Verificată de Feefo

3 years ago

Ce a spus Rhianon despre Natural Instinct:

Amazing company

The food is brilliant my dogs love it! Always have clean bowls. There is a good range of food and treats. The staff are always very friendly and knowledgeable.

Emma Walker

Natural Instinct

3 years ago

Hello, Thank you for your review! It is great to hear that your dogs love our food and that they always have clean bowls. At Natural Instinct, we believe that providing exceptional customer service and expertise is just as important as providing high-quality products. Kind Regards, Natural Instinct

Evaluări de produse

Data achiziției: 06/03/2023

Emma

Verificată de Feefo

3 years ago

Ce a spus Emma despre Natural Instinct:

Great Dog Food and Excellent Customer Service

Fantastic service! Really easy to order food and customer services are always in hand to answer any questions!

Evaluări de produse

Data achiziției: 06/03/2023

Aaron

Verificată de Feefo

3 years ago

Ce a spus Aaron despre Natural Instinct:

Fantastic Customer Service!

Our Miniature Schnauzer absolutely loves his Natural Instinct food. There are so many recipes to choose from he never gets bored. The customer service team were extremely helpful and gave us great...

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Evaluări de produse

Data achiziției: 06/03/2023

Nu ai primit o invitație de evaluare?

Working Dog Chicken & Tripe 1Kg Complete Raw Meal | 100% Natural | Natural Instinct | No Additives

Vezi toate mediile (155)

Feefo Trusted Service Awards

Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.

Ce sunt Trusted Service Awards

De ce să ai încredere în evaluările Feefo?

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Natural Instinct Recenzii

Natural ChickenMai multe recenzii pentru acest produs (291)Vizualizați site-ul web al produsuluiNatural Instinct recipes are well loved by my dog, it's a great quality product for an extremely reasonable price.

Working Dog Beef & ChickenMai multe recenzii pentru acest produs (323)Vizualizați site-ul web al produsuluiThey loved it. Even my picky eater cleared the bowl. They seem so much happier and healthier on natural instinct. Everyone stops and says how beautiful their coats are on our walks!

Working Dog Beef & ChickenMai multe recenzii pentru acest produs (323)Vizualizați site-ul web al produsuluiOne of our dogs favourite recipes! They always look forward to dinner when this is on the menu!

Working Dog Chicken & TripeMai multe recenzii pentru acest produs (243)Vizualizați site-ul web al produsuluiOur Miniature Schnauzer loves the Chicken & Tripe recipe, it's easily his favourite!

Cum sunt colectate evaluările Feefo?

Cine poate lăsa o evaluare Feefo?

Cum verificăm evaluările?

Cum ne ocupăm de evaluările false?