Placed order online but payment was made over the phone. Was told delivery within 3days but when it hadn't arrived called to find out it would be an additional 3days as I was wrongly advised.
MyBedFrames
MyBedFrames
11 years ago
Good Morning and thank you for your review. I am sorry that you have found the bed frame to be like this and wish you had called us.The plastic slat caps need to be flexible to move with the slats and when hammered in with the slats connected will go in easily as described in the instructions. Had I known that you did not have the instructions I would of emailed over a PDF immediately to solve the problem.I have posted some of these to you today along with the instructions.
The delivery was delayed as we had switched to a different courier company and this was a paperwork error on our side and do apologies for this.
Jamie
Arrived on time service was excellent and bed was excellent soooo very happy with it all. The bed was for my daughter and she loves it and so does mummy as she sleeps all night now in her own bed....
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MyBedFrames
MyBedFrames
11 years ago
Thank you so much for your review and I am so pleased that you are both very happy and are sleeping much better.
Jamie
The bed company dealt with my order really quickly but the delivery company did not put the bed upstairs which was frustrating as I live alone . I have not yet put the bed together yet.
MyBedFrames
MyBedFrames
11 years ago
Good morning and thank you for your review. Please accept my apologies regarding the delivery but the trouble is we use lots of different couriers and sadly much of this is down to the individual delivering the bed. I will feed this back to the courier company however.
Jamie Welch
Quick delivery very helpful polite member of staff on phone
MyBedFrames
MyBedFrames
11 years ago
Good afternoon and thank you for your review.I am pleased that you found the service excellent and that the product was great value for money.
Jamie Welch
MyBedFrames offer a huge selection of bed frames and bedsteads, mattresses and sofa beds, saving you up to 60% off the RRPs of many of the products in our range.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
MyBedFrames offer a huge selection of bed frames and bedsteads, mattresses and sofa beds, saving you up to 60% off the RRPs of many of the products in our range.
