at the fisrt, I didint received the ítem at time programed and I received very close to the hour that I need to use. In that sense I should to qualify as Poor service.
However, I sent email to the...
Long waiting sequence (>20min); no sizing Service although "size in store" was opted.
Moss Bros.
Moss Bros Hire
11 years ago
Good afternoon,
Following your recent feedback which we received on 27th October 2014, I would personally like to offer my sincere apologies for the poor experience you encountered with our Moss Bros hire service.
I am truly sorry that you have suffered in the way you have and I would like to assure you that his isn’t indicative of the service we normally provide.
We have taken your comments on board and will relay the delay with the pick up process and sizing matter to the Oxford Street West store.
Best regards,
Moss Bros Customer Service
As I live abroad I had to size online. When I picked up my order at the Glasgow Buchanan Galleries branch, the jacket was too big. The manager (sorry, can't remember his name) was outstanding in...
Good afternoon,
Following your recent feedback which we received on 27th October 2014, I would personally like to offer my sincere apologies for the delay that you encountered with our Moss Bros hire service.
We have taken your comments on board and will relay the delay with the pick up process to the Oxford Street West store.
Thank you for taking the time to provide feedback to us as this is used to improve our services going forward.
Best regards,
Moss Bros Customer Service
As the nation's number one men's suit specialist, Moss Bros Hire offers a wide range of formalwear for every special occasion. Whether required for a wedding, a black tie event or Royal Ascot, we have a solution to suit you.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
As the nation's number one men's suit specialist, Moss Bros Hire offers a wide range of formalwear for every special occasion. Whether required for a wedding, a black tie event or Royal Ascot, we have a solution to suit you.
