You sent me TWELVE emails on the day the suit was due to be returned - this was a ridiculous amount of spam and so annoying! I work full time so there's no way I could return it before 5, yet you...
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Moss Bros.
Moss Bros Hire
11 years ago
Good afternoon,
Thank you for your recent feedback,
We have been having problems with our servers which supply our hire email platform. This has resulted in duplicate reminders being sent out.
This matter has now been resolved, please accept our apologies for nay inconvenience this may have caused.
Best regards,
Moss Bros Customer Service
The online service was terrible. There is no obvious explanation for the 'rental dispatch courier fee'. I managed to work out what it was for and avoid it (as I did not need it). I e-mailed customer...
Really poor online service, in-store service and customer support service. Probably the worst I have experienced
Moss Bros.
Moss Bros Hire
11 years ago
Good afternoon,
We are sorry to hear of your cause for complaint, and assure you this isn't indicative of the level of service we usually provide.
We will be investigating this matter further and we do thank you for alerting us to this.
A member of our customer services team will also be in contact with you shortly.
Best regards,
Moss Bros Customer Service
Evaluări de produse
Data achiziției: 14/12/2014
0
Partajați
Client de încredere
11 years ago
good internet ordering service
Evaluări de produse
Data achiziției: 14/12/2014
0
Partajați
Client de încredere
11 years ago
Very efficient service, no hassle, very professional and seamless.
Didn't get much help with sizing from staff went to try the products on.
I returned the product on time to the Clapham Junction store. However, I've been receiving multiple emails from Moss Bros...
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Evaluări de produse
Data achiziției: 13/12/2014
0
Partajați
Client de încredere
11 years ago
Too many reminder emails even after I had returned product.
Overall, the service was decent. What did not impress me was that when I came to drop the clothes off, there was no one in the "Hire" section of the store. There were clerks in other parts of the...
This was for my son, and done on-line from overseas. It worked well and despite some sizing difficulties the team at Regent street were able to provide a good fitting suit.
As the nation's number one men's suit specialist, Moss Bros Hire offers a wide range of formalwear for every special occasion. Whether required for a wedding, a black tie event or Royal Ascot, we have a solution to suit you.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
As the nation's number one men's suit specialist, Moss Bros Hire offers a wide range of formalwear for every special occasion. Whether required for a wedding, a black tie event or Royal Ascot, we have a solution to suit you.
