Some parts were damaged in transit, but Mocka replace them quickly and we received them within 3 days.
We have ordered several pieces of furniture from Mocha, they are affordable and good quality...
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0
Partajați
SD
Sarah Dicker
5 years ago
Ce a spus Sarah Dicker despre Mocka:
Fast and wonderful
0
Partajați
AK
Amy Kennedy
5 years ago
Ce a spus Amy Kennedy despre Mocka:
Great products, service and easy to build
The service was fantastic. I had annoyed the Mocka team on several occasions asking all sorts of questions and they we more than happy to assist, which helped in making the right decisions.
0
Partajați
TF
Tyler Finn
5 years ago
Ce a spus Tyler Finn despre Mocka:
There was no real 'customer service' besides order confirmation and shipping updates which was all communicated well so not much else to comment on
0
Partajați
TL
Tatiana Lamprea
5 years ago
Media încărcate
Vezi toate mediile (1)
Ce a spus Tatiana Lamprea despre Mocka:
Excelent!!
I really loved it! Fast delivery, both desk and chair in perfect condition, the guy from the delivery followed what I asked him. I’m really impressed with my experience. I’ll definitely recommend...
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0
Partajați
CF
Claudia Fraser
5 years ago
Ce a spus Claudia Fraser despre Mocka:
Great company
Great experience. Very quick delivery and super easy to use website, made it very helpful.
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Partajați
BO
Belle Oliva
5 years ago
Ce a spus Belle Oliva despre Mocka:
Missing Part! Bad shipping company
We got the Addi Buffet and they gave us the wrong door! We showed them we had the wrong part which they sent out immediately.
Shocking delivery company - tracking didn't update when we called they...
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Mocka Customer Service AU
Mocka
5 years ago
Thank you for your review, we appreciate your feedback. We are constantly looking for ways to improve our products and service and we will definitely pass this on. Kind Regards, Mocka Customer Service
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Partajați
Client de încredere
5 years ago
I love the product however the company used to deliver is shocking
The delivery part of service is terrible. I ended up collecting it from the depot due to their incompetence and excuses - 2 weeks after they said I wasn’t home and left a card on the letterbox. I...
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Mocka Customer Service AU
Mocka
5 years ago
Thank you for your review, we appreciate your feedback. We can be contacted on hello@mocka.co.nz and are always happy to assist with delivery issues. We are constantly looking for ways to improve our products and service and we will definitely pass this on. Kind Regards, Mocka Customer Service
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
