Thank you for your review, we appreciate your feedback. We will contact you directly via email and look forward to resolving the issues you are having.
Kind regards
Mocka Customer Service
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Partajați
RA
Radika
Perth
5 years ago
Ce a spus Radika despre Mocka:
Easy to order, fast delivery
Quick delivery and good communication re delivery
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Client de încredere
5 years ago
Delivered promptly, packaged well and love the product - it is exactly as I
Delivered promptly, packaged well and love the product - it is exactly as I reviewed on line.
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Partajați
FB
Fallon Bridges
5 years ago
Ce a spus Fallon Bridges despre Mocka:
Reasonably fast email correspondance.
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Partajați
Client de încredere
5 years ago
fast easy process and a great quality bed at an affordable price
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Partajați
TL
Tameeka Lay
5 years ago
Ce a spus Tameeka Lay despre Mocka:
Fantastic!
Great quality products and the delivery was prompt! Would definitely buy from Mocka again!
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Partajați
Client de încredere
5 years ago
Laundry made easy thanks to the removable bag and lightweight frame!
Goodquality chair but I wouldn’t ever order again.
I purchased a high chair which was missing multiple pieces, they agreed to send replacements but didn’t even check!!! And so had to send me a second replacement order. It took over 1 1/2 mths before...
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Mocka Customer Service AU
Mocka
5 years ago
Hi There, this sounds like a frustrating experience all round and we appreciate the time taken to let us know. Please be assured this was certainly never our intention to create a frustrating experience. Unfortunately, given the nature of large manufacturing runs and the possibility of occasional human error, a very small number of products may slip through this process. We are constantly working to improve this approach and do hope we have not lost too much faith for the future.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
