Mix & Match Travel Recenzii

Hi there, Thank you for taking the time to share your feedback. I'm sorry to hear that this is the experience that you felt like you had, as it's not at all what we plan for our customers. I've passed your feedback on to the right places so we can investigate further and help with training where required. Cheers, The Mix & Match Travel team.

Hi there, Thank you for taking the time to share your feedback, and we're pleased to hear that you've found great value in our fares and have used Mix & Match on multiple occasions. We understand your concerns regarding booking and payment fees. While some travel websites charge a single booking fee per transaction, these fees are often higher than ours. Our booking fees contribute to the cost of providing and maintaining the technology, support, and services that enable customers to compare and book flights across multiple airlines in one place. As the complexity of a booking increases with additional passengers, so too does the cost of servicing and managing that booking. Regarding credit card fees, these are common and associated with certain payment methods to cover the costs, including those for payment providers and financial institutions for processing transactions. We appreciate your feedback and understand that fees can be frustrating. Comments like yours help us continue to review how we communicate our pricing and overall value to customers. Thank you again for your feedback. Cheers, The Mix & Match Travel Team