Arrangements not well handled, but a good courtesy car and repair.
They did not contact me after I had sent all the relevant material.The first thing I heard was from the hire car company.Thankfully they gave me contact details for the garage chosen. I found that I...
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Customer Care
MG Insurance
4 years ago
Many thanks for your feedback and our sincere apologies for the lack of contact and the phoning around you had to do. This is not our normal level of service and you should have been kept informed of the process throughout the life of your claim. We have addressed these issues with the file handler and further training has been provided. Please be assured that this is not our normal high standard of service. Once again, many thanks for letting us know and our full apologies.
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Partajați
Client de încredere
6 years ago
Very good experience from start to finish, very good customer service and arrangements made by all involved.
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TC
Trusted Customer
Bridgend
6 years ago
Ce a spus Trusted Customer despre MG Insurance:
MG Insurance 5-star all the way !
I was kept informed at every stage. The loan vehicle supplied was excellent, even when I felt that the replacement car was too big. Another one was delivered. All staff involved were courteous and...
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
