Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Mercantile Trust Recenzii | Recenzii ale serviciului de clienți pentru {{merchantUrl}} | Feefo

Afișarea tuturor 140 recenziilor

Client de încredere

Verificată de Feefo

2 days ago

Great Service!

I worked with Truffle to secure a second charge with Mercantile Trust in order to gift funds to my parents so they could purchase a property. The service from day one was excellent. Both Truffle and...

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Client de încredere

Verificată de Feefo

2 days ago

SERVICE

Excellent service was given to me by Mercantile Trust and with a very speedy process it made the whole experience very stress free.

Sophie Cryer

Verificată de Feefo

10 days ago

Ce a spus Sophie Cryer despre Mercantile Trust:

Swift and professional

Heather Harvey

Verificată de Feefo

GBR

18 days ago

Ce a spus Heather Harvey despre Mercantile Trust:

Happy with our Loan.

Mercantile Trust were professional and friendly. They moved the process along smoothly and efficiently. We felt hopeful about our loan situation and they listened when there was a bump along the way...

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Mercantile Trust

17 days ago

Thank you so much for your lovely feedback Heather. We’re really glad to hear you felt supported and listened to throughout the process. Thanks, Mercantile Trust

Mashtaq Ashraf

Verificată de Feefo

GBR

1 month ago

Ce a spus Mashtaq Ashraf despre Mercantile Trust:

Recommended highly rated thank you

Excellent polite service vicky

Mercantile Trust

1 month ago

Hi Mashtaq, Thank you for your kind feedback. We're delighted to hear that you received excellent and courteous service from Vicky. We'll be sure to pass on your comments to her. We appreciate your recommendation and look forward to assisting you again in the future. Thanks, Mercantile Trust

Client de încredere

Verificată de Feefo

1 month ago

I've been really impressed with the turn around of my loan and would definitely recommend Mercantile Trust

Mercantile Trust

1 month ago

Thank you for your lovely feedback. We’re so pleased to hear you were impressed with the turnaround of your loan. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to supporting you again in the future. Thanks, Mercantile Trust

Client de încredere

Verificată de Feefo

1 month ago

Efficient Straightforward service

Having used Amit previously for a loan - once again he proved to be extremely efficient in arranging and guiding me through the procedure. The Underwriter concerned was also very approachable - ...

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Mercantile Trust

1 month ago

Thank you for your kind words and for choosing us again. We’re delighted to hear that the process was smooth and efficient for you. We’ll make sure your feedback is passed on to Amit and the underwriting team — they’ll really appreciate it. We look forward to working with you again in the future. Thanks, Mercantile Trust Team

Andrew Henderson

Verificată de Feefo

GBR

2 months ago

Ce a spus Andrew Henderson despre Mercantile Trust:

Excellent; helpful, professional, courteous and effective

Ella, who dealt with my application, could not have been more helpful, professional, courteous or effective. Everything about this application was handled quickly, in a straight forward and...

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Mercantile Trust

1 month ago

Thank you for your kind feedback. We’re delighted to hear that you had such a positive experience throughout the process. We’ll be sure to pass your comments on to Ella, who will really appreciate your recognition. Thanks Mercantile Trust

Client de încredere

Verificată de Feefo

2 months ago

Bridging loan

Very thorough with documents and evidence checking. Courteous on telephone call. Not sure if my phone was problem but only saw the text message with link request for ID verification on 4th attempt...

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Mercantile Trust

1 month ago

Thank you for taking the time to leave your feedback. We really appreciate your comments and will review the issue with the ID verification message to help improve the process going forward. Thanks, Mercantile Trust

Joseph Maxwell

Verificată de Feefo

GBR

2 months ago

Ce a spus Joseph Maxwell despre Mercantile Trust:

Very impressed all round

Excellent company to work with very efficient but easy to talk to as well Also their fees I found quite reasonable ( thanks Amit for all the help)

Mercantile Trust

2 months ago

Hi, Thanks so much for the kind words – we really appreciate it! Great to hear you found the process both efficient and easy to work through. We’ll be sure to pass your feedback on to Amit as well – he’ll be delighted to hear it. Thanks, Mercantile Trust

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