I have booked a couple of trips at fairly short notice and Macs Adventure manages to get good hotels/B&Bs even in fairly remote areas. Documentation is good.
I think the Cumbria Way was one of the...
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JS
Jane Smith
Verificată de Feefo
1 year ago
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Client de încredere
Verificată de Feefo
1 year ago
West Highland way
Great well organised
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Client de încredere
Verificată de Feefo
1 year ago
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Client de încredere
Verificată de Feefo
1 year ago
Satisfied Customer
This was our second trip with Macs Adventure. The best part of using MA was that we were able to have the same agent as our previous trip plan our second self guided hiking trip. Tori knew what our...
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Amara
Macs Adventure
1 year ago
Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed your second trip with Macs Adventure and that Tori was able to assist you again. It’s great to know that she understood your needs and kept you well-informed leading up to your trip. We're also pleased that you found the accommodations clean and comfortable, with breakfasts that catered to your dietary requirements. Your enthusiasm for your experience means a lot to us, and we can't wait to help plan your next adventure!
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Client de încredere
Verificată de Feefo
1 year ago
Great first walking trip. Will be back.
First walking holiday so not quite sure what to expect. Very efficient during the booking process and prior to departure. Everything on the trip ran like clockwork. The information was waiting for us...
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Client de încredere
Verificată de Feefo
1 year ago
All occurred as arranged. No nasty surprises and all dealings with Macs Adventures were courteous and professional.
Amara
Macs Adventure
1 year ago
Thank you for sharing your experience with us! We’re delighted to hear that everything went smoothly and that our team’s support met your expectations. It’s wonderful to know that the arrangements aligned well with your trip. Thank you for choosing Macs Adventure!
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Client de încredere
Verificată de Feefo
1 year ago
A good trip but pre trip info & app info didn’t match
Macs staff were all very responsive to our calls & questions before & during the trip.
Difficulties arose with the need to change transfers in the middle & end of the hiking day a couple of times...
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Amara
Macs Adventure
1 year ago
Thank you for your feedback. We’re glad to hear our team was responsive and supportive throughout your trip. We apologize, however, for the challenges with transfer arrangements and itinerary specifics. We understand that clear information on how lodging locations affect transfer timing, as well as accurate mileage and route details, are crucial for a smooth experience. Your insights are valuable, and we'll be working on refining our materials to provide more specific and clear information.
Regarding the app, we regret the connectivity issues you encountered in your hiking area, we have passed this to our IT team for further review.
Thank you again for sharing your experience with us—it helps us improve our services, and we’d love the chance to better support you on a future adventure.
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Client de încredere
Verificată de Feefo
1 year ago
Love Mac’s Adventure
Lots of communication when booking and Taylor was able to arrange a drive for us a week before departure
The accommodations were good. Just wished La Perla had the rooftop open! Was so looking...
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Amara
Macs Adventure
1 year ago
Thank you for sharing your experience! It’s wonderful to hear that Taylor could assist with last-minute arrangements and that you enjoyed the accommodations and smooth luggage transfers. We’re sorry to hear the rooftop at La Perla wasn’t open and understand the disappointment—hopefully, it’ll be available for your next trip!
Navigating challenging terrain can be tricky, especially when directions are complex, and we’ll work on making route guidance even clearer. Thank you for your feedback and for choosing us for this adventure. We’re thrilled to hear you’re looking forward to another trip and can’t wait to help make it an incredible experience!
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
