Love Sofas Recenzii

Hi Wendy, thank you for your positive feedback and 5* service review!

Hi Claire, we are delighted to hear that you had a great experience with us and our 3rd party courier! Thank you for taking the time to write your wonderful feedback and 5* service review!

Hi Claire, we are delighted to hear that you had a great experience with us and our 3rd party courier! Thank you for taking the time to write your wonderful feedback and 5* service review!

Hi Susan, we are thrilled to hear that you had a great experience with us and our 3rd party courier! Thank you for your wonderful feedback and 5* service review!

Thank you for your 5* service review!

Hi James, we are thrilled to hear that you had a great experience with us and our 3rd party courier! Thank you for taking the time to write your positive feedback and 5* service review!

Thank you for taking the time to write your positive feedback and 4* service review!

Hi Suzanne, we are thrilled to hear that you had a great experience with us and our 3rd party courier! Thank you for taking the time to write your lovely feedback and 5* service review!

Thank you for your feedback, and we’re sorry for any concern caused. We’ve reviewed the details you shared, including the photos, and while we understand why this raised questions, the points mentioned appear to be cosmetic rather than signs of prior use. In some cases, components may be re-secured during handling or quality checks to ensure everything arrives safely, which can result in packaging appearing opened or re-taped. We want to reassure you that the sofa supplied is a new item and has not been used. The marks on elements such as the wheels can occasionally occur during transit or internal handling, but they do not affect the quality or functionality of the product. We appreciate that this may not have met your expectations on arrival, which is why a goodwill gesture was offered. However, we’re always happy to review this further with you if needed. Thank you again for bringing this to our attention.

Hi Martin, we are delighted to hear that you had a great experience in our showroom! Thank you for taking the time to write your lovely feedback and 5* service review!

Hi Caroline, we are delighted to hear that you had a great experience with us and our 3rd party courier! Thank you for taking the time to write your wonderful feedback and 5* service review!